The Waggon and Horses, Elstree - pub details
Address: Watling Street, Elstree, Borehamwood, Hertfordshire, WD6 3AA [map] [gmap]
Tel: 08721 077 077 (ref 30543)
Elstree & Borehamwood (1.2 miles), Radlett (1.9 miles), Bushey (3.9 miles)
Pub facilities/features:
- Food served
- Outside seating
Pub suggested by Saggsy on 1 Dec 2006
NB: Information may be incomplete or out of date as this pub is not currently registered.
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> Current user rating: 8.1/10 (rated by 15 users)
> Local guide: Hertfordshire pub guide
other pubs nearby:
Battle Axes, Elstree (0.4 miles), Shooting Stars, Borehamwood (0.8 miles), Artichoke, Elstree (1.0 miles), Green Dragon, Borehamwood (1.1 miles), Wellington, Borehamwood (1.1 miles) - see more nearby pubs
user reviews of the Waggon and Horses, Elstree
please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
5 most recent reviews of 15 shown - see all reviews
| p.s. It's not dirty! On the day I went, ther was a staff member constantly clearing tables, wiping down tables for the next customers to use, and even clearing up ashtrays from the outside smoking area. nickyy - 13 Aug 2009 15:07 |
| I went back to this pub after ages recently. They had an acoustic night on in the back section of the pub. Was wonderful without invading on your space. Met the two new publicans - Rob & Darren. You really could not meet nicer people. The meal was lovely. It wasn't instantly delivered - but then I always worry when it is, s I think that it's been reheated rather than cooked from freh. The new landlords have been there for just under 2 years. The pub is much airer, lighter, brighter then it has ever been, yet the history surrounding it is not lost. There have been many more refurbishments since I saw it last. I am so pleased they are redoing the ladies. Although it was functional, and the little touches (fresh flowers, sanitary towels, nice handcream and soap etc) made a difference, having listened to their plans for it (theyhave all the fixtures and fittings, just waiting for the plumber) it feels like it's going to be Gorgeous. The food is lovely. Really generous portions. Happy to make little changes for you. And the service is second to none. Really, really friendly staff who make you feel part of a bigger family without intrusion on your private space. The clientel are very accepting. There are many pubs to choose from in this area - I would choose this one every time. Jessieonlocation - I suggest that you take up the landlord's offer to meet with them. It sounds like you just had a one off bad experience. You won't regret giving it a second chance. Really looking forward to my next visit nickyy - 13 Aug 2009 11:57 |
| From the Landlords of the Waggon and Horses, Darren and I are very disapointed to hear that your experience at our pub didnt reach your expectation.We are very proud to be a part of this pubs history and alway strive to give each and every customer our best service. Our 2 for 10 pounds deal has been very popular with hundreds of satisfied customers ordering from it each week. If you would like to return as our guests or discuss your visit you can contact us by phone or via our website. The waggon and horses is a very important part of local history and this is the reason we chose to run it.our refurbishment programme is ongoing and any work carried out is always completed without disruption to our customers and in a way that is sensitive to the age and character of the the building.The ladies washroom has been one of many refurbishment projects and should be completed by the end of this month. We have discussed your feedback with our trusted team of staff. We assure you that your experience is not a typical one for our pub and would like to extend our sincerest appologies to you and your guest. Darren and Rob. thewaggon - 12 Aug 2009 12:18 |
| We stopped at this pub during our lunch break as the car park was empty and we thought we'd get served fairly quickly. The pub was empty except for an elderly couple in the garden. We ordered the 2 meals for £10 deal.. something quick we thought..a pizza & scampi & chips! After 40 minutes with no sign of the food, we reminded them thinking they must have forgotten, after all there was no other customers so they couldn't be making more food. We were told by the very young barmaid that ''the food was on it's way'', we presumed she meant it was coming from a take-away in the high street, it was taking so long! Finally after an hour and 10 minutes the food turned up with a mumbled apology. We asked why it had taken so long and were simply told..''they are slow in the kitchen today''! If we were expecting something half decent after all that time we were wrong, it wasn't even that..it was revolting! The pizza was slimy and overcooked with rubber cheese, and the scampi was stone cold, the potato wedges were burnt & cold, and the tiny pot of garden peas were the only things to have seen a cooker in the last hour! I have to admit to blaming myself a little, because I had noticed as we sat down just how dirty the tables and surrounds were, and the ladies toilet is such a disgrace they even have a notice to the effect that they will one day get around to ''making it gorgeous''. I should have about turned and left there and then, but were very hungry and time was not on our side! Shame on you wagon & horse kitchen staff & cleaners...there are 1001 better pubs and I'd walk on my knees to every one before stepping inside this one again!! jessionlocation - 6 Jul 2009 22:28 |
| We had a Baptism in the family recently, and approached this pub to ask them to host an outside event at the premises. Well, to summarise - it was superb and nothing could be faulted. The generous fellas that run the place worked hard to ensure that our day went superbly. They actually bought another marquee to assemble in the garden in case of inclement weather (which thankfully we didn't need). They closed off the back of the garden to the rest of the punters, meaning we had our own space. Staff were on hand and the barbecue went down a treat with our guests. The play area was consequently the sole domain of our party, and we could let the children play and have fun while not being too far away from watchful adults. The tables were decorated with balloons etc, but in a tasteful not-over-the-top way. They even provided juice (in cartons - how sensible is that?!?!?) for the kiddies and naturally the bar facilities were near to hand to quench our thirsts. Cava for toasting and wine for the tables were obtained without any fuss. All in all a super day out for our party, and a bill that was very reasonable. My only advice is to deal with the owners in person - they are not overly good at emails. But everything they said they could do, they did do. No disappointments on the day at all!! PedroStephano - 26 May 2009 23:34 |
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