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The Phantom Winger, Preston - pub details

Address: 398 Garstang Road, Preston, Lancashire, PR3 5JE [map] [gmap]

Tel: 0871 951 1000 (ref 14521) - calls cost 10p per minute plus network extras

Nearest train stations Preston (3.2 miles), Salwick (4.7 miles)

Pub facilities/features:

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> Current user rating: 3.6/10 (rated by 14 users)
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other pubs nearby:

Black Bull, Fulwood (0.5 miles), Broughton Inn, Preston (0.9 miles), Sherwood, Fulwood (0.9 miles), Withy Trees, Fulwood (1.5 miles), Plungington, Fulwood (1.6 miles) - see more nearby pubs

user reviews of the Phantom Winger, Preston

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

5 most recent reviews of 8 shown - see all reviews

Since the last review, the place HAS been sorted. We regularly stay at the Ibis hotel next door which has a totally soulless fizz-only bar, so we usually end up in the Phantom Winger. OK, so it's standard pub grub, but we have always had a friendly welcome and the quality is very acceptable. Also, now has two real ales on offer, one of which is usually the incomparable Wainwright.
scoobybooze - 23 Jun 2014 22:03
The other reviews are spot on. Countless dirty tables, the only clear one wasn't set or clean. It took the uninterested, rude and miserable staff 40 minutes to clear to two messy tables around us. We waited a long time for very poor food. All pre-packed, pre-made frozen rubbish. Poor quality control over the dishes. Asked for cutlery (as there wasn't enough on the table for our party of 4+1 child) got a grunt and 2 minutes later a waitress ran by and slammed down a pot full of cutlery. Not a smile cracked by one of the staff. Poorly run, needs sorting! Don't bother going!
emmainossy - 6 Sep 2010 17:34
Clean, reasonable food at a cheap price but the service was very poor and staff were rude.
pronson - 27 Nov 2008 01:40
The table was dirty and covered in used crockery when we arrived, I had to clear it myself and wipe it down (it was the only vacant table large enough for our party of 8.

Some of our friends food arrived after 20 minutes (2 people), We complained after 35 minutes that the rest of the food had not arrived. Our food arrived between 45 mins to 1 hour after ordering (for the remaining 6 of us) and was cold/overcooked.

Upon taking this further, the Manageress (Lisa) was disinterested in our complaints and went as far as to suggest that we didn't understand how restaurant food should be served.

Lousy customer service. Never going back - best avoided!

robmon - 12 Oct 2008 19:50
What can i say but phantom minger! Bad food, poor sevice,dirty party room,unorganised,restraunt dirty,moody myserable staff who are under staffed and do not care about customer service. Big thumbs down and would never go again. Childrens party a shambles.
lynneth - 9 Feb 2008 23:45

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