BITE user comments - jo1904
Comments by jo1904
Brilliant Pub! great landlord, great chef, great staff, clean, bright, friendly. Great for families in the garden, great for friends at the bar, great for just reading your paper like I did.
Very much worth a visit.
24 May 2009 11:45
The Lamb and Star, Weston Green
This pub is now opened as Ewe Bar & Diner, its a great pub, friendly staff, great landlord who is welcoming and friendly. Lovely food by a great chef who takes pride in his cooking from scratch. Well worth a visit with friends and family or even on like i did on my own and made to feel really welcome.
24 May 2009 11:42
I just had to lodge a little complaint about Harts Boatyard, first of all though I wanted to say how pleased I was to see it back as Harts, the Beefeater was NOT a good idea. I went along on Saturday with some family who were visiting from Sussex and we were told that no food was being served until 6pm, ok no problem it was 4pm so we went into Kingston. Both my partner and I were very impressed with the refurb and decided that we would come back on Bank Holiday Monday for a nice lunch.
On Monday morning I called and booked a table for midday for the two of us, I was told that only the restaurant was open and no riverside eating was available yet, no problem at all for us.
So, off we went and arrived at 11.54am. We went inside and it was empty which was no problem, we walked up to the restaurant area where my complaint starts. We were met (eventualy) by a miserable waiter who informed us that they were not open till 12, I said sure we have a table for 2 at midday and before I could explain we will wait in the bar area he stated "well it's not 12 is it" whilst looking at his watch and then promptly walked off. He didn't even say hello, or you can wait in the bar, welcome, anything. Just down right rude. We left without even eating there as I was so annoyed with his rudeness. Now some people may think we should just ignore it and be civil and go off and wait, but if that is his attitude without even being busy, I would hate to see how he was when busy! I complained to the manager who may or may not do anything about it but I felt I had to say something so that maybe they can speak to their staff that they could at least tell customers that they are more than welcome to wait in the bar area maybe. It's only the little things that matter but politeness goes along way in my book. And yes I've been a waitress before but I was never rude to customers even when I was rushed off my feet!
The refurb is great and it looks stunning, as does the menu, I will go there again but will wait a while I think!
10 Apr 2007 12:01
City Arms, Thames Ditton
Nice pub apart from a couple of regulars who go in there and look down at you like you are some thing the cat dragged in. Won't be going again in a hurry.
24 May 2009 11:50