Harts Boatyard, Surbiton - pub details
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Address: Portsmouth Road, Surbiton, Surrey, KT6 4ES [map] [gmap]
Tel: 0208 399 7515
Surbiton (0.5 miles), Thames Ditton (1.1 miles), Kingston (1.3 miles)
Pub facilities/features:
- Quiz machines (Multi)
- Food served, Real ale
- Riverside location
- Outside seating
Pub added by dsf. Last visited on 31st May 2003.
NB: Information may be incomplete or out of date as this pub is not currently registered.
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> Current user rating: 5.4/10 (rated by 55 users)
> Local guide: Surrey pub guide
other pubs nearby:
Fox And Hounds, Surbiton (0.0 miles), Gordon Bennnett bar + kitchen, Surbiton (0.2 miles), Antelope, Surbiton (0.2 miles), Rubicon Bar, Surbiton (0.2 miles), Grove Tavern, Surbiton (0.2 miles) - see more nearby pubs
user reviews of Harts Boatyard, Surbiton
please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
5 most recent reviews of 61 shown - see all reviews
| Lovely setting, especially at sunset across the River Thames. Friendly welcome into well appointed restaurant for our small party. However that's where the good news stops. If you're happy to wait at least 20 minutes before your order is taken, at least 40 minutes before the starters turn up and then at least another 30 minutes before the main dish, then this is the place for you! Another little foible was the dessert timing: one of our party was served within 10 minutes, whilst the rest of us waited at least another 10 minutes!! Tea and coffee also served BEFORE dessert in most cases. Staff quite surprised when we asked after 25 minutes how long food might be ! Food satisfactory overall: range of dishes evident and reasonably balanced with vegetables and pastas where appropriate. Fish/meat variety reasonable. Cost? With 3 bottles of wine main dishes and a mixture of starters and desserts - just over £25 per head. We did not pay the gratuity that had been gratuitously added to the bill: no response from staff at all. Oh ... bar down stairs was suffering from lack of cold bottled beer (delivery at 6.30 pm attempting to deal with that!) No bitter lemon either: two pumps not working well. Good job place wasn't busy! Our fault probably for wanting to go on a Monday evening! Don't know that we'll be going back there ... hughb4148 - 13 May 2008 10:31 |
| Positives first. A good selection of food with a clear Mediterranean-orientation, a great location for all seasons, a stylish decor and a good variety of seating. A nice selection of wines and winter drinks, good lager and clean toilets. Negatives now; The bar staff are a little frosty, more often than not because there simply aren't enough of them. Sadly the place took a hit in the summer of 2007 and had to lay-off staff. When trade improved they found themselves short-staffed and clearly resourcing when trade is pretty transient has caused them problems. I'd like to see some girls behind the bar as the lads get a bit arrogant and rude. Culturally this place can be a bit too middle-class, it's 'family friendly' so expect to see push-chairs and a big crowd on Mothering Sunday when gran's brought down to see the kids. On the other hand, a strict sportswear / baseball cap rule keeps the more nefarious fashion-shy pillock out. Clearly at its best on a hot sunny weekend in the summer but a worthwhile place for hard-working commuters to relax during a stressful week. smorgasbord - 12 Apr 2008 18:53 |
| i waited over 30 minutes from a drink. Unacceptable. very annoying because it is a great location and decor. the managers said they are going to turn the place around well why dont you on a friday and saturday night always have at least 3 staff behind the bar..... tolworthboy - 23 Mar 2008 12:32 |
| Visited on a Thursday evening and found the whole experience unimpressive. We had the most miserable waitress you could imagine who only became a little animated when she brought the bill. Had long waits to be seated and to receive drinks. The food was over priced and not very exciting. Would not go out of the way to visit again. whites2088 - 25 Feb 2008 11:21 |
| My family (parents & three children) went here for a Saturday lunch, having fully read and appreciated the previous reviews regarding poor service. This concerned us greatly, especially as having three children under 7 to feed & entertain. Thankfully i could not fault the food, SERVICE, or ambiance. We had booked and had been allocated a table on the first floor, with a river view. Service was attentive & polite. We had no call to query or chase them, save for a missing portion of Frites! We found the food portions were of a good size. Highly recommend one of the starters which included a platter of a whole warmed Camembert, which had the most fantastic taste/smell of garlic accompanied by fresh bread to dip in. Main courses of Haddock (medium sized & moist), Roast Half of Chicken (Crispy skin & also moist), Venison Hot Pot (Hot, crispy potatoe on top & soft meat). The Children shared Pizza with Frites - these were equally as good, but this is a downfall - there is no Childrens menu or childrens portions. This needs to be addressed. By the time the meal was finished at 1.45pm, the restaurant was full and it appeared the staff were still coping. Overall a great meal in a beautiful pub. Can't wait to experience some hot summer evenings there. mpw246pl - 16 Feb 2008 20:11 |
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