The Coal Hole, Strand - pub details

Coal Hole
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Address: 91-92 Strand, London, WC2R 0DW [map] [gmap]

Tel: 0871 917 0007 (ref 813)

Nearest tube stations Embankment (0.2 miles), Charing Cross (0.2 miles), Covent Garden (0.2 miles)

Nearest train stations London Charing Cross (0.2 miles), London Waterloo (0.7 miles), London Waterloo East (0.7 miles)

Chain: Nicholson's

Pub facilities/features:
Cask Marque accreditation

Suggested by Paul on 9 Jul 2002.

NB: Information may be incomplete or out of date as this pub is not currently registered.

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> Current user rating: 5.4/10 (rated by 117 users)
> Local guides: London pub guide, Central London pub guide
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other pubs nearby:

Hops!, Covent Garden (0.1 miles), Porterhouse, Covent Garden (0.1 miles), Maple Leaf, Covent Garden (0.1 miles), Nell Gwynne, Covent Garden (0.1 miles), Henry's Cafe Bar, Covent Garden (0.1 miles) - see more nearby pubs

 

user reviews of the Coal Hole, Strand

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

5 most recent reviews of 164 shown - see all reviews

Service much improved since my May review, There were lots of staff on who were willing to serve with a smile. Nice pint of Greene King IPA for £2.25. No short measures either. MAnaged to get my Tee shirts this time (I phoned ahead to make sure they had some). Will be back.
Drunken_Duck - 19 Jun 2009 09:10
I went here with a group of friends on Friday night - we sat upstairs and there was plenty of space for a good get together, generally good selection of beers and spirits.

The only thing that was a bit offputting was the food - the burger I ordered was well done, and the bun it was served in close to carcinegenic (sp?) proportions, i.e. charcoal black. This is a bit disappointing, a few other friends ordered pies too, and their pastry was well done.

One comment about the staff, I didn't appreciate being told that when still hungry: "Didn't you order chips earlier? You know what'll happen if you eat a burger, you'll get fat". This was said to me by some rather masculine-looking short-haired cocky blonde barmaid. I also didn't appreciate being told by the same barmaid that I was 'being trouble' by ordering a couple more drinks on my bill when a couple of friends arrived. This is not the service I expect.

Anyway, to sum up, the place is ok, the staff just need to ease off on the London attitude and not burn the food.
sapphirerose - 1 Jun 2009 18:02
This pub is always Busy and the service always slow, not enough Customer Friendly staff. Food looked good but was going to China Town for a Chinese so did not try. Good range of normal Nicholson Ales. Did this pub as part of the Dick Whittington Ale Trail but unfortuately they had no T Shirts left
Drunken_Duck - 7 May 2009 12:40
After visiting several pubs during the St George's day festivities my friends and I happened upon this pub. Obviously it was very busy so therefore it must be a reasonable pub. Ordered an ale which was found to be very cloudy so we asked the bar maid if we could have an alternative. The bar manager then came up and promptly refunded my friend his £3 and told the bar maid we are not to be served again. The cutomer service was appauling along with the condition of thier beer. I feel that I will not be visiting this establishment again.I would not recommend this pub at all. Horrible beer and Horrible bar manager.
Steve.w - 24 Apr 2009 19:36
I do believe this is the worst in the london "ale house" chains, bringing purportedly good beer to a new low. CH is part of the "Dick Whittington Ale Trail," a network of so-called cask ale pubs that boast all the same (bad) beers, all the same "classic british" food (for ths same "low, low price!"), the same manufactured "ale house" environs--all just more of the same ole same ole bs. Readers from the U.S. will know what I mean when I describe this chain as the Denny's of cask ale houses. If you're a non-beer-enthusiast tourist who just wants to boast that you drank a pint of "cask ale" while visiting london, then this is the place for you. Cheap tasting beer, cheaply served. If you care at all about the quality and craft of the beer you drink and the authenticity of where you drink it, steer clear of Coal Hole and the "Dick Whittington Ale Trail(s)" altogether. Of the pubs in this chain, I'll say that CH is especially bad, as all the fake ale house facade is accompanied by unusally bad service. I would recommend this place only as a joke.
alphaking - 3 Apr 2009 17:45

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