The Hobgoblin, Marylebone - pub details

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Address: 21 Balcombe Street, London, NW1 6HE [map] [gmap]

Tel: 0871 951 1000 (ref 11799) - calls cost 10p per minute plus network extras

Nearest tube stations Marylebone (0.1 miles), Baker Street (0.2 miles), Edgware Road (0.5 miles)

Nearest train stations London Marylebone (0.1 miles), London Paddington (0.9 miles), London Euston (1.4 miles)

Pub facilities/features:

  • Food served (Thai), Real ale
  • Function room for hire
Suggested by Andrew on 30 Jul 2004.

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> Current user rating: 6.2/10 (rated by 48 users)
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other pubs nearby:

Swan and Edgar, Marylebone (0.0 miles), Victoria and Albert, Marylebone Station (0.1 miles), Allsop Arms, Marylebone (0.1 miles), Volunteer, Baker Street (0.1 miles), Windsor Castle, Marylebone (0.2 miles) - see more nearby pubs

 

user reviews of the Hobgoblin, Marylebone

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

5 most recent reviews of 37 shown - see all reviews

Sadly all the reviews below about the crazy bar lady are correct but i know Andy very well and he is a super landlord so will mention the tapwater and ignorant staff to him as its a shame as the food is superb and good value for the area,decent pub alround so dont be put off,full off bankers on a friday night.
jackbar - 4 Jan 2012 16:40
Without doubt the rudest reception I have ever received in a pub. I can only assume that the good ratings that this pub received were posted when it was the Hobgoblin and was, indeed a half decent pub.

We arrived looking forward to a couple of drinks and some Thai food. We asked the girl behind the bar for two soft drinks and a pint of water to start with as we'd come from the gym and my wife is 7 months pregnant.

The conversation went something like this: Her "We don't serve tap water. You can buy sparkling water if you'd like." Me "I'd really like some tap water please." Her "We don't sell tap water." Me "But...." Her "I can give you a glass and you can get water from our toilet." Me "Goodbye."

Honestly, do you really expect my wife to drink water from your toilet? These people are a disgrace to the service industry. Do yourself a favour and find somewhere vaguely civilised to spend your time and money..... unless you enjoy drinking toilet water, of course.
johanvee - 24 Nov 2011 20:59
The surliest, rudest, least helpful staff in London. I bought a whiskey there one day, and asked for some water with it. "We don't give free water" she said. And stuck too it, too. They quite often run out of clean glasses. Ask for a pint and be told: "no - we have no pint glasses".
oldpedro - 16 Sep 2011 15:28
I hate to say this but the barmaid is so rude. Looks like she hates you and likely to punch you if you dare ask for anything like, well, A DRINK. The Thai food is excellent but the barmaid is so rude, I wouldn't bother going. I have no idea how she is still employed; she slams your drink down, snatches your money and if you dare ask for anything like change in a different format; you might as well just leave now.

customer service training wouldn't go a miss. Or a personality transplant.
lizziebeth - 18 Jan 2011 14:10
I used to go there regularly a few years back when it was the Hobgoblin - it was a great pub, run by a friendly landlady called Sonia who was either Australian or Kiwi. Since then have been back a few times but really not impressed - absolutely NO atmosphere or feeling of a friendly welcome; you might as well be standing in the middle of Marylebone station! Have to admit that the real ales are still ok though they didn't serve Hobgoblin bitter which is surprising.
On the negative side again, I was there today for a couple of pints in the afternoon; asked for a glass of tap-water and was flatly refused - thought that was illegal so will be complaining to Wychwood brewery and Trading Standards...
saturnv - 14 Dec 2010 20:55

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