The Volunteer, Baker Street - pub details

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Address: 247, Baker St, London, NW1 6XE [map] [gmap]

Tel: 0871 951 1000 (ref 5421) - calls cost 10p per minute plus network extras

Nearest tube stations Baker Street (0.1 miles), Marylebone (0.2 miles), Regent's Park (0.6 miles)

Nearest train stations London Marylebone (0.2 miles), London Paddington (1 mile), London Euston (1.2 miles)

Pub facilities/features:
Cask Marque accreditation

  • TV
  • Food served, Sunday roast, Real ale
  • Outside seating, Dogs allowed, Late licence, Credit cards accepted, Air conditioning
Suggested by Kathie on 16 Nov 2003.

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> Current user rating: 6.3/10 (rated by 68 users)
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other pubs nearby:

Allsop Arms, Marylebone (0.1 miles), Metropolitan Bar, Baker Street (0.1 miles), Swan and Edgar, Marylebone (0.1 miles), Hobgoblin, Marylebone (0.1 miles), Globe, Baker Street (0.1 miles) - see more nearby pubs

 

user reviews of the Volunteer, Baker Street

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

5 most recent reviews of 64 shown - see all reviews

Popped in for a pint after a game of tennis in Regent's Park. Agree with previous reviewers to the extent that the refurb has left the drinking area is a bit small compared with the dining area judging by their relative popularities on the night I went (a Friday). On the plus side, they had 4 ales on as well as a good range of lagers/wines. I think it manages to keep most types reasonably content and is a decent option if you're in the area, but not worth making a special trip for.
aaroncp - 30 Jul 2011 12:50
Just noticed the previous comment and I would also agree about the poor service. I visited at the end of May. One of the barmen (a guy with ginger hair) was a complete joke - served me a beer which was well under a full pint. I asked for it to be topped up and he must have put around 1 extra millilitre in. I complained again and it turned out he thought filling the glass up to the top of the CE symbol on the glass indicated a full pint!! Er, no. Then he started to get really argumentive! Crazy.

Later the same guy was clearing glasses and picked up my newspaper from the table and walked off with it - I had to chase after him and get it back. Beyond a joke. Some staff training is seriously required.

Beer and food are ok, its the service which is the problem
steve_on_tour - 27 Jul 2011 12:25
I echo other reviewers' comments on the customer service here. I was there last night and experienced very slow the service at the bar. It took almost 10 mins to get a drink even though there were only 3 or 4 customers waiting. The bar staff just looked like they couldn't be bothered. At one point one of the barmen seemed to go and stand in the corner and do nothing for a couple of minutes even though there were still people waiting to be served. It's a pity as there is quite a good lager selection and the food was actually very good.
Don1 - 27 Jul 2011 12:14
I've been here a few times and I used to think it was decent pub but not anymore. I went at lunchtime and it wasn't very busy (hardly anyone there and no one at the bar not even bar staff) but it was hard to get served. The bar staff were simply rude when I asked if anyone was serving. Seriously, some businesses don't have a clue when it comes to customer service and this is one of them. I won't be going back.
Merengue - 25 May 2011 03:18
Used to be a busy pub with plenty of drinking. Often full of people who have been playing sport in Regents Park and had a reasonably good atmosphere.

Sadly it seems to have undergone a refurb, with the old dark corners repainted in boring pastels and with wine glasses and salt/pepper grinders ostentatiously laid out on over half the tables below the bog-standard gastro-pub blackboard. There's no exposed kitchen though and the menu looks too big for any small kitchen to cope with. I didn't eat but I heard people trying to order and being told several dishes were off - in fairness it was a fairly quiet Tuesday night.

At the same time drinking has clearly gone down in importance, with several lagers and ales not available either.

I'm sad to see how The Volunteer has changed in this way and hope the rugby/cricket/tennis players in the summer colonise the eating area and reclaim it for boozing.

4/10 for the new pub, 7/10 for how it used to be...
Zonergem - 4 Mar 2011 06:10

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