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The Horniman at Hays, Southwark - pub details

Horniman at Hays
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Address: Hay's Galleria, Tooley St, London, SE1 2HU [map] [gmap]

Tel: 0871 951 1000 (ref 1097) - calls cost 10p per minute plus network extras

Nearest tube stations London Bridge (0.2 miles), Tower Hill (0.4 miles), Monument (0.4 miles)

Nearest DLR stations Tower Gateway (0.5 miles), Bank (0.6 miles)

Nearest train stations London Bridge (0.2 miles), Fenchurch Street (0.4 miles), Cannon Street (0.6 miles)

Chain: Nicholson's

Pub facilities/features:
Cask Marque accreditation

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> Current user rating: 4.3/10 (rated by 92 users)
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> Local guide: London pub guide
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other pubs nearby:

Shipwrights Arms, London Bridge (0.1 miles), Oast House, London Bridge Station (0.2 miles), Bridge Lounge and Dining Room, Tower Bridge (0.2 miles), Mug House, London Bridge (0.2 miles), Number 1 Bar, London Bridge (0.2 miles) - see more nearby pubs

 

user reviews of the Horniman at Hays, Southwark

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

5 most recent reviews of 77 shown - see all reviews

Pretty big Nicholson's pub on the riverside end of Hay's Galleria. Some standing space outside by the river, which is OK in the summer. I used to work nearby, so I've been here a few times in the last few years.

Fairly busy on the Thursday evening I was there with mostly office workers having a drink in small groups. £3.95 for a pint of alright Doom Bar. The pub is OK, if unremarkable, but they still suffer from their age old problem of not having enough staff on. I've just had a look at the comments here going back to 2003 and by far the most common complaint is the slow service, a problem that appears to continue. The night I went they had 3 staff working between 6-7pm which I think is just not enough for a pub of this size with this many customers. I had to wait ages to get served.

This pub basically keeps going due to the captured market of thousands of local office workers and passing tourists. It's a classic example of a corporate pub, without much charm and inadequately staffed - all in a prime, fail safe location. It probably makes loads of money. 4/10.
Goldings - 16 Jan 2014 14:06
Fantastic location. A few decent ales and london pride was fine. My barman looked very tired, but was polite. I was a tourist.
Mappiman - 19 Jun 2013 21:24
Basically a massive pub with plenty of passing trade and trade from local offices, so if you have any kind of complaint, they won't care.

I was there with a group, we were served a bowl of chips which was half full. We asked the manager about it and he was extremely rude and dismissive. Value for money here is terrible and he told us he wouldn't replace the chips. So rude. Don't bother going here.
londonsu - 2 Nov 2012 08:04
Not enought staff - but can't believe someone has seriously made a comment about pub/bar staff in London being foreign. Maybe they don't get out much.
Mickburr - 24 Oct 2011 11:48
not a bad pub...would be better without the tourists who seem to take up the outside seating and sit and talk for hours with their COFFEE!
Otherwise it not a bad pub - good location, good beer. Staff were ok....mostly foreign...had to ask for a top up on the ale..Another Nicholsons pub..
d.franks - 8 Oct 2011 17:02

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