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The Bridge Lounge and Dining Room, Tower Bridge - pub details

Bridge Lounge and Dining Room
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Address: 186, Tooley Street, Tower Bridge, London, SE1 2TZ [map] [gmap]

Tel: 0871 951 1000 (ref 3376) - calls cost 10p per minute plus network extras

Nearest tube stations London Bridge (0.3 miles), Tower Hill (0.5 miles), Monument (0.6 miles)

Nearest DLR stations Tower Gateway (0.6 miles), Bank (0.8 miles)

Nearest train stations London Bridge (0.3 miles), Fenchurch Street (0.6 miles), Cannon Street (0.7 miles)

Pub facilities/features:

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> Current user rating: 5.9/10 (rated by 28 users)
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other pubs nearby:

Wicked, London Bridge (0.0 miles), Suchard, London Bridge (0.1 miles), Pommelers Rest, Tower Bridge (0.2 miles), Bridge House, Tower Bridge (0.2 miles), River Bar, Tower Bridge (0.2 miles) - see more nearby pubs

 

user reviews of the Bridge Lounge and Dining Room, Tower Bridge

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

5 most recent reviews of 30 shown - see all reviews

A group of us from work came here for our Christmas dinner. It was one of the worst Christmas dinners we'd ever experienced.

It is cold December 2012 and we're sat in a large dining room on the 1st floor with inadequate heating. The plates arrived and they're frozen. We mention this to the manager and he says for health and safety reasons, they cannot warm the plates!

The main meal arrives and the roast potatoes look great from the outside but are as solid as rock on the inside and greasy. The rest of the meal arrives, the veg (carrots and parsnips) are burnt, extremely greasy and luke warm! We tell the manager about the potatoes and he takes them away, leaving the rest of the meal to sit on the table for at least 20 mins.

When the potatoes come back, the rest of the meal is cold. To prepare the potatoes, The Bridge Lounge & Bar had simply put them in a deep fat fryer after only partially roasting them in the oven previously. I don't know if anyone has ever experienced this but it was horrific!!! At this point, I made an official complaint on behalf of the group about the poor quality of the meal and the catalogue of errors that were making matters worse.

I was fobbed off and told that I could only make my complaint to the owner. The manager seemed rather young to be in a position of such responsibility. He was also quite rude and left me feeling concerned about the food we'd received. I also felt like giving him to tissue to blow his nose because as he was speaking to us it was continually running!

I decided that I would take this up with the owner as he is ultimately responsible. Whenever I tried to call the owner, he was never available. On one occasion, I called and stood outside the bar and was told that the manager wasn't there even though I could see him behind the bar, standing next to the person who I was speaking to.

I never did speak to the manager, or get my refund but thought I'd leave this review instead. I think you should seriously consider going here because The Bridge Lounge & Bar does not care about your custom, or about the poor quality of the food they throw at you, JUST YOUR CASH !!!
sw11x2 - 28 Feb 2013 23:37
We had our wedding party here and we couldn't have been happier. The upstairs room is big and welcoming - with a view of Tower Bridge thrown in. The staff were friendly and attentive and many of our guests said how much they liked the venue. Food and drink supplied were of excellent quality and reasonably priced. A number of our guests were from Germany where they know their beer and they were more than happy with the beer on offer.
DrYatt - 26 Feb 2013 10:43
I have spent several evenings over the past three months in this pub planning my wedding, which took place on Saturday in The Bridge Lounge. So I can speak with experience of their excellent food. Their sausages are to die for. As for the wedding reception, I could not be more pleased with the friendiness, efficiency and service of the team who work here.

Our 70 guests were delighted with the food (and the chef made a special dish for our coeliac guest). Their wide range of beers, wines and spirits ensured everyone had their tipple of choice.
It's a great pub for function, party or just having a quiet pint in.
Brenmar - 19 Nov 2012 14:33
went here a year or so ago and was impressed with the sausage and mash offer and the friwndly staff, how things can change in a year. On visiting the pub tonight and sitting down at an apparently empty table i was told by the bar man you cant sit there soneone is sitting there who is about to wat. i replied saying i also would like to eat with my friens. I was then promptly told the kitchen was closed! Talk about rubbish service.
AlieStreetcrusader - 1 Oct 2012 21:36
had a big food evening in here with some mates - great sausage range. Could have done with a little more mash per portion but was OK. Range of ale was boggo, IPA and something else which I ordered but a pint of San Miguel arrived instead...the website is nicer than the pub, but for some afterwork beers and feeding, very good.
mally_drinker - 19 Sep 2011 14:38

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