Refectory, Godalming

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user reviews of the Refectory, Godalming

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

I took my family there for a lunch time meal and there were only a handful of cars in the car park. We got shown to a table and a drinks order was taken. There was only three other tables in the whole place, with 5 members of staff on. So we thought we would get a good service as it was quiet......WRONG!!! Everything took so long to get to our table even the ordering. None of the staff are friendly with no smiles or good communication.

When we finally got are meal it was not bad for a microwave job! The desserts were ordered and my wife had the strawberry mess which the cream was totally off! I complained about the cream but i never got a apology or explanation. So with that we paid our bill and left. FOR GOOD!!!

On a positive side, its a lovely building which is clean and spacious with a good garden, just such a shame about the staff and food.
Theguyonhisown - 25 Nov 2008 17:10
Fantastic old building, and lovely gardens, what a shame the microwaved food doesnt live up to the surroundings. Staff friendly enough, so OK if you just want a quick drink and sit in the garden, but I wont be eating there again.
MG100 - 13 Nov 2008 15:30
Groinhammer sorry must disagree Bluebeckers/Edwins is anything but a family run business it`s a London Restaurant company with over a 100 outlets to it`s name.Food is still below average for a restaurant chain.
Beersupper - 19 Oct 2008 19:26
A super pub...fantastic beer garden and location, wonderful decor (although I was surprised to read inside it's not as old as it seems!). Great food too...under new management, highly recommended.
wantinggoodfood - 28 Sep 2008 18:51
refectory def better than gomshall but hey ho each one to themselves
hello1973 - 19 Sep 2008 13:29
There have been 2 incarnations of this (and this is where some previous reviewers may have to concentrate) REFECTORY since it was a carvery, and both have been a great improvement on the dreaded dry meat and mushy veg days. The current proprietor is Blubeckers, a family run business (and still is I think) since opening their first restaurant in Shepperton Square in 1977.
They have made some vital improvements to the decor, including removing the plethora of rusty farming implements nailed to the walls, a hangover from an 80’s fad best forgotten. Food quality and service is still lacking compared to their other premises, and I have yet to have hot food served after 4 visits. I hope this improves, and the team here could probably get a few pointers from their Gomshall restaurant (a preferred destination).
As for beer and atmosphere it is much the same as you would expect from any other restaurant, though the staff lack an enthusiasm that would improve the welcoming surroundings.

Groinhammer - 17 Sep 2008 12:01
Why are there no reviews viewable prior to 12 August 2008? This was always a wonderful carvery before it was taken over by whoever in 2005/6. OAPs got a discount so it was always full, but was equally excellent for a family meal or even a corporate lunch. Went there just the once under the new ownership, but walked out without spending anything because standards gad fallen, and I couldn;t understand the rules. Such a shame, as it served all of us for whatever we wanted. Haven't been there since I moved away from Godalming, but I see that things haven't improved. Miss the Refectory - as is used to be!
Leone123 - 26 Aug 2008 21:22
Got to say honey1979 you are easily pleased if you like the food here,i have had better Birds Eye food than this in fact is it the same?And as a comment below asks why a restaurant is on this site coz a pub this ain`t.
Great interior and building. 1/10
Beersupper - 20 Aug 2008 12:01
I went for a meal here with my family the other night. will definatley be back. What can I say great food, great atmosphere and friendly, helpful staff. Agree with you hello1973 10 out of 10 for me too.
honey1979 - 19 Aug 2008 19:08
what a fantastic place nice food great pub will def be a regular here as not much else in the area i would recommend to anyone 10 out of 10 from me well done bluebeckers
hello1973 - 16 Aug 2008 12:48
Another restaurant on what i thought was a pub site (not on you know)especially as it`s a very poor one at that!! 0/10 sums it up food wise,building is great.
giveusabeer - 13 Aug 2008 11:59
just awfull, even the managment can't recommend the food, shame because the interior is fantastic
riskymurphy - 12 Aug 2008 21:37

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