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William Web Ellis, Twickenham

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user reviews of the William Web Ellis, Twickenham

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

Nice and roomy JDW pub in the Twickenham town centre, a 3 minutes' walk from the train station. Better selection of cask ales and kegs + bottles than many other Spoons pubs. I had a cask pint of J.W. Lees Moonraker, very reasonably priced. I could have had many more ticks here, but had no capacity for more. Also had the fish & chips for lunch, decent enough.
Sigmund - 13 Feb 2018 21:55
This is a large Wetherspoons in the centre of Twickenham. Despite several staff serving, it took ages to get served with it being a really busy Sunday afternoon. Ales were Bingham's Viennese Whirl, Twickenham Naked Ladies, Redemption Hotspur, Exmoor Gold, Harviestoun Schiehallion, Oakham Scarlet Macaw, Tillingbourne Falls Gold, Sharps Doom Bar & Greene King IPA & Abbot. Cider was Weston's Old Rosie. Finding a table was the next challenge. All were taken, apart from one with dozens of empty glasses on it. I resorted to a bench with a stool. Surveying the clientele, I soon realised that there was an extremely high proportion of female customers. It was only later that I worked out that a girl band called Little Mix were playing at the Stoop. Makes a change from a rugby crowd I guess. The only new pub I tried in Twickenham that served a real cider.
blue_scrumpy - 26 Jun 2017 19:51
Went there last Monday so it was not a sports day and that afternoon it was not very busy. Several real ales on but I was the designated driver so it was coke for me. The beers that the rest of the party had seemed to be well kept however. Food was very good and well presented served by reasonably helpful staff if a little unfriendly. Upstairs walk to the toilets as usual with Spoons pubs but they were clean. All I can say is that on non sports days this is a decent pub serving good food and ales.
droggs - 18 Aug 2016 09:49
Absolute disgrace ELP? No, just a normal business practice.

Like hotels and other businesses in the area.
croydonpeer - 15 Mar 2016 14:06
Packed after the England/Wales game. Spoons policy on selling cheaper beer than other establishments goes out of the window on rugby match days, with a price rise from £2.60 to £4.80 for Doom Bar. An absolute disgrace.
ELP - 15 Mar 2016 09:48
Even though I am a seasoned regular of the "Ellis" I have to post a word to the wise.
This is the cheapest pub in Twickenham but on a match day becomes the dearest. You have to accept a plastic pot, and pay £4.50 for bitter, (normally £2.55) this wouldn't be half as bad if you could get a decent ale but all the goodies are taken off leaving "Green King IPA" (gnat's), Doombar and Pride. Us regulars go elsewhere on match days.
StrawhillJ - 28 May 2015 15:57
Sadly the prices of The Monday Club have gone up from £1.99 to £2.35, a staggering 18% rise. I emailed JDW for an explanation but just got a standard reply of we are still competitive against other chains.
StrawhillJ - 15 Feb 2015 09:43
After several beers and football in Hampton I decided on having a few more beer and another tick at this large Wetherspoons that is named after William Webb Ellis who is said to have invented rugby.

12 hand pumps. A great choice of ales but I only had eyes for Redemptions Big Chief @ 5.5%, it did not disappoint a cracking pint that was kept superbly.

Half busy when we arrived just after 7pm on a Saturday night. Typical spoons food available, 2 of us decided to eat with the food served quickly and hot.

Groups of young men and women ready for their night out made up most of the crowd.

I only found out after leaving the pub that the building used to be the home to Twickenham's post office.

One of the better 'spoons I have been in recently.
lezford - 9 Feb 2015 11:21
Yes MillHouse and even on a normal day the real ales are a pound a pint cheaper than the Sussex.
bjbrummiejohn - 23 Jun 2014 08:29
Perfectly average Spoons, with quickish service on a busy Rugby day and decent Ghost Ship. I like Wetherspoons.
mtaylor40 - 13 May 2013 22:19
I've been in the Webb Ellis (...something to do with rugby...!) twice recently. The bar service was fine both times, maybe 'Pheasant', they've dealt with the staffing problem. I do like the long bar here. But watch out for the Eiger of a climb to the toilets...! After 2 x ESB you won't make it...!! :o( 6/10
TeeJay - 19 Mar 2013 19:17
Just a quick PS. I had to leave the computer.
After being scolded by my mates for the bad service and dreadful staff attitude.
They told me that they would never return to a Wetherspoons.
This is unfair. I have been to many in London where the staff couldn't have been nicer.
Once bitten and all that.
The William Webb Ellis obviously has a lot of potential. If it had the usual Wetherspoon type of staff I don't see a problem.
Unfortunately I cannot tell my friends that. They consider the customer is King.
Rightly so.

PleasantPheasant - 15 Jan 2013 18:51
This is the worst Wetherspoons for service I have ever been to, it ended up making me lose face with some friends.
I went there a short while ago when my two friends lost their jobs in the City. They didn't want to go as it was a Wetherspoons, but, I argued that since they had lost their jobs, it might be an idea to save money. They finally agreed.
This was my first trip to Twickenham, but I have been to a number of Wetherspoons around the country and in Central London. I was sure all would be fine.
We entered to find a very large open space, with a nice open fire. My friends commented approval of the chandeliers above the bar. I thought I had won.
The rest of the pub seemed rather dark. After about ten minutes we had still not been served at the long bar. The staff seemed to be preoccupied with their own thing. Then someone walked in and was served immediately. Not good.
Finally a surly Eastern European with a bad attitude served us our beer.
This was fine, a nice choice of ales, and the beer seemed well kept.
One of my friends became uneasy, he was watching what looked like under managers darting around the bar and then collecting glasses.
"You don't have to be surly here, but it helps." He commented.
Back to the bar for some more surly looks and another long wait. It was hardly busy. A thin surly barman with a badge was about to serve us when he was called over by a miserable looking man in glasses. Ok. fine, we will wait a bit longer. Then a short aggressive female turned up and said yes, in a stroppy manner. "Yes, we have no bananas."Sang my other mate. This produced a glare and a scowl. An unpleasant experience.
We sat back at our table to discover a local had joined us.
"Who's smiler with the specs?" Said my mate.
"Oh that's the manager, you hardly ever see him. He sits upstairs infront of the CCTV and barks at the staff on the phone if they spend more than 20 seconds talking to the customers!"
Nice.
We immediately drank up and left. Then found an excellent pub by the river. Pricey but a better atmoshphere.
PleasantPheasant - 15 Jan 2013 17:51
On entering the Ellis looked like fairly a fsirly ordinary 'spoons but perhaps a tad darker than most, the centre piece is a very attractive brazier ( fire not Percy Sledges undergarment). The ales were excellent a good range at cheap prices, Hophead 1.99 and Westerham's Audit Ale at 2.30. I went on to the Twickenham Beer Festival and the local CAMRA guys were full of praise. A 2013 GBG entry.
slerpy - 21 Oct 2012 15:59
went in before and after london v wigan warriors game at the stoop saturday afternoon game.got served straight not always the case with wetherspoon/lloyds pubs. very good pint of adnams broadside beer at a great price of 1-99 a pint. that would be cheap price in wigan wetherspoon never mind london. a great pub one of the best jd pubs i have been in
forestwood - 23 Jul 2012 22:09
I was in here yesterday when Quins played Leicester, a capacity crowd of 82,000.
Although the place was packed, there were 15 ( at least ) bar staff on who gave exemplary service. Food was being served and you didn't have to wait long for a drink. "The Ellis" has it's knockers but if you get yourself known as a regular you will find that the bar staff are very good indeed, and when you think that you can get a good pint for 2.25 it's no wonder other pubs are closing.
StrawhillJ - 27 May 2012 20:36
Tipical Wetherspoons. Some nice armchairs near entrance. Called on Cup final day, had some well kept beer with a great choice including Oakham JHB, Thorbridge Jaipur, Rudgate Ruby Mild and Twickenham Naked Lady plus others. Forget the ambience good choice, good beer all at good prices.
hartlepool - 13 May 2012 16:11
It's rammed on pension and giro day...
Grumbles - 16 Mar 2012 13:33
As you'd expect, getting served is something of a lottery given the predictably huge bar. Once successful, you then tend to find that at least a third of any items you were intending to order may no longer be available for various reasons which will be imparted with varying degrees of enthusiasm, but again that's standard Spoons fare. Generally, this place is fine. Decent prices (during the week) of at least a pound a pint less than many local competitors make it a relatively attractive if somewhat clinical option.
LondonWolf - 27 Oct 2011 22:17
I went into this pub years ago when it was known as the Sorting Office and it was a shocking pub. Therefore, it took a lot of persuading to get me to go back in now that it had changed its name. The experience was not as grating as it had been as the clientele was at least of drinking age. Being a Weatherspoons, there was a good ale selection. One of my party order some food which turned up cold and to rectify it, they just put it in the microwave which was poor. However, the biggest problem was the lack of atmosphere. It was a bit like being in a hotel bar. I will not be going back here in a hurry.
LennyBanter - 17 Aug 2011 20:34
"The Ellis" has recently got rid of it's chav disco and is reducing it's opening hours on Thurs to Sat.
To be honest once you get known to the bar staff here, this is not a bad boozer, (mainly after work)
where four of you can get change out of a tenner for a round.
OK, like all spoons it has it's share of WiFiers, OAPs, students and loons but I there are plenty of decent folk who go there, put off by the ever increasing prices of it's local competitors.
The food's not brilliant but come on, a beer and a burger for 6.59 ? Beats a Big Mac and a watery coke.
Give "The Ellis" a try sometime.
StrawhillJ - 28 Jun 2011 09:57
Don't dare go outside for a ciggie and some scum bag steals your pint and have the "cheek" to complain about it you'll get barred run by a power mad australian who thinks he's above company policy and the staff are a bunch of retarded jobsworths
Dougie51 - 5 Apr 2011 09:56
This pub could and should be a gold mine if i was in the position to hire or fire in a pub and some one came looking for work and they told me they had worked here i would laugh them out the door i think the problems of this pub could be solved by removal of the surly uninterested manager who despite it being company policy to show the FA cup final laughed in our faces saying we should know football is not shown there when i pointed out it was policy to show it he denied all knowledge of it despite it being reported in at 3 national papers and in the inhouse magazine apart from that food and service are crap and if it wasn't for my mates going there i wouldn't go within a mile of it
Dougie51 - 21 Feb 2011 12:22
been in a few times early friday eve, (7 to 8 ish)
and its been fine, beer spot on, service good etc,
but suspect some of the earlier comments come into play later,
got chatting to a couple last Friday eve, and they said its fine
sun thru thurs eves, but a bit lively fri and sat later on,
W
waggonman - 7 Feb 2011 11:46
Only been here during the afternoon so this may well be a hellhole in the evenings but IMHO this is a well run establishment with a constant turnover of top quality real ales. The staff are smart, attentive, intelligent and know their ale.
Compared to The King's Tun, which is the most depressing shithole, the Webb Ellis is like drinking in a smart lounge bar.
TheHopHunter - 19 Jan 2011 11:19
this place leaves me speechless.
Why do people in Twickeham allow it?
Twickenham is quite genteel yet in the centre is this hell hole which is filled with the scum that comes in from places like Sutton. There is no requirement for a pub like this here and the people of TW1 should campaign to have it shut down.
It is a blot on the landscape.
Avoid like the plague
Someonewhocares - 9 Jan 2011 22:00
Like most Wetherspoons, I wouldn't try the place at night but it's absolutely fine at lunchtime. Quiet, clean and an excellent glass of Yeovil Ruby Ale.
Paul_Rochdale - 2 Jan 2011 20:32
drunk single blond girls go here to pick up chavs
Someonewhocares - 23 Oct 2010 16:49
cha central
Someonewhocares - 23 Oct 2010 16:48
A Wetherspoons.... nuff said! Chav-tastic.
the_light_knight - 18 Oct 2010 13:42
This is where old people come to die and Chavvs come to revel in their own mediocrity, if you fit into either category then by all means go nuts in here otherwise try any other pub in Twickenham, no really, ANY OTHER PUB!
thepubcritic - 17 Apr 2010 21:51
Gargh! I thought I went blind when I went in today. Bright sunshine outside - incredibly dark inside.

However I admit that this is spacious and quite comfortable for a Spoons and the beer was in pretty good nick. Brand new menus on the tables too and spotlessly clean.

Very, very handy if you want a 267 or 281 bus, the stop is right outside.
Oakman100 - 1 Oct 2009 17:11
I normally like Wetherspoons' pubs for their beer if not the ambience. I did appreciate a plate of fish and chips with coffee for 3.20.

However the beer was another issue. The Exmoor Gold was Goldie coloured bland liquid. The TEA/William Webb Ellis was brown liquid. The Ruddles was diacetyl laden. The TFA Naked Ladies was good.

Every beer we ordered seemed to be off and the rest was the JDW usuals (Directors, Abbot, Pedigree et al) and the stuff above. 10 pumps 2 or 3 decent beers is not good enough.

Feltham and Hounslow's JDW knock this one into a cocked hat.
bedfont - 24 Jul 2009 21:09
Good place to meet mates for a cheap night out, smoking area in back area very good. Food is cheap a good pub in heart of twickenham to start a night out
lynx663 - 25 Apr 2009 12:42
One of the best Wetherspoons around. Modern and tastefully decorated, it always stocks a couple of Twickenham ales which are greatly enjoyed. Staff friendly and efficient. A good pub.
ChrisP87 - 14 Mar 2009 22:00
OK Wetherspoons near the centre of Twickenham and also conveniently near a bus stop! Twickenham has quite a few good pubs (makes a change, doesn't it?) so this wouldn't really be one of your priorities, but for a half of Rev James while waiting for the bus it was quite adequate.
rainlight - 25 Oct 2008 17:02
Ill agree that this isnt a typical wetherspoons with its many plasma screens and grand rather than drinking hanger dcor. As you would expect, the beer is cheap and nearing its sell by date and the staff are young and still finding their personalities.

There is a circular fireplace towards the rear of the pub that is surrounded by sofas, but although this is a large pub there isnt that much seating. There is also a small beer garden to keep the smokers off the high street.

This is certainly not the worst Spoons I have ever been in.
Strongers - 22 Oct 2008 07:56
Obscenely cheap prices, I went in here a few weeks ago and ordered 5 pints and still got change from a tenner! Not necessarily the kind of place youd wanna stay all night but not bad for a starting point ie before oceana etc..

Some times youve gotta just stop the moaning and get on with it... No its not a great pub to spend your whole evening but anyone with half a brain would know that anyway. These pubs serve one purpose and one purpose only - to get oven-ready for the night ahead. So long as you know and accept that wheres the problem?!!
whoagigi - 4 Oct 2008 15:02
Recession? Not at 2.10 for a Coors there isn't! I can't think of any other reason to drink in this place.

Weekdays you are likely to middle aged working men reclining in the pleather seats (which are comfy)and pregnant girls getting drunk and shouting at "Dave".

FACT
therealmonkeyman - 11 Sep 2008 12:13
Not your usual Weatherspoons. In the evenings it stops being a Weatherspoons and becomes a 'night club' type pub with DJ and dance floor. Music though is quite varied, have suffered modern dance music but last weekend they played 70s music!! Still though mostly for younger clients. Typical JD prices and fair selection of beer.
Ianatheling - 18 Aug 2008 02:50
might not be your typical 'spoons but the staff are....so would have to echo previous comments about them. However you can usually get at least one reasonable beer at a good price and a real tardis with comfortable sofas makes it the best pub in downtown Twickers for a private chat during the day if you've a mind.
threeravensmoor - 5 Jul 2008 10:18
OK, OK I won't disagree with the raft of comments about the poor bar service but the food service wasn't bad and how about some positive comments on the interior in this tardis of a pub?

When I was last in one lunctime the front part was full of pensioners enjoying the comfy padded arm chairs. And how about the impressive and atmospheric circular fireplace near the back of the pub? With gas prices being what they are these days that must cost a fortune to run!

Beer is decent and cheap, pub is smart and clean.
drambo - 4 Jun 2008 00:11
Usual Spoons fare. On the plus side, good number of real ales and a roomy old boozer.
Now the negatives.....
I must echo the other comments about poor service. I walked out in disgust about 3 months ago as the bar staff casually sloped around, only stopping every now and again to serve others who had been waiting a shorter time than me. There were also kids running loose in the bar. I was also turned away on a Friday night as I had trainers on. So overall I'd recommend visiting a better Spoons.
cidered - 11 Apr 2008 14:33
Nice pub cheap beer.. shame i cant speak the same for the service... it would have been quicker to brew my own beer.. staff are seemingly employed to walk past you without butting an eyelid... went in last week on saturday and waited 20 mins to get served so for that i rate this pub 0/10. William webb..staff training is in need of a serious over haul.
hobo36 - 1 Apr 2008 15:48
Previous comments are on the button with respect to the service, which is painful. I'd hate to go to the place if it ever gets busy. One huge plus, however, is them selling Twickenham Brewery's Naked Ladies at under 2 a pint. Drink this and think of grapefruits; it helps take your mind off where you are.
Dave_the_Bee - 29 Mar 2008 18:46
Shocking discrace of a pub. Faceless, souless robotic staff that take ages to serve. Not my cup of tea at all.
fireball2 - 6 Sep 2007 14:05
Wetherspoons pubs are traditionally poor servers. Every one i have been to, no matter where it is I have had to wait ages, or walked out, but this one takes the biscuit. Suspend all preconception of time and good service when entering here.

If and when you do get served the beeer is not bad. Steer clear of the food though. Worse than the waiting.
anonymous - 8 Aug 2007 16:57
Not bad for a Wetherspoons. Good prices and an excellent range of real ales.
Sharp - 11 Jul 2007 21:59
High prices and dress codes at Wetherspoons?

Don't think many people will be going here anymore!
TheGP - 19 Jun 2007 13:11
Got to let TheGP know (12-April) cheap beer is a thing of the past if Saturday was anything to go by (e premier league play off final). I don't know if it was company policy or an enterprising individual. Minimum of 2.90 per pint, decent selection but ridiculous prices.
SW6 - 15 May 2007 20:31
Unbelievable! We got refused entry as we had trainers on! At a Wetherspoons of all places!!!!!
MystiKaL - 16 Apr 2007 14:30
Pointless refit, it was a Wetherspoons before, who do you think owns the Lloyds No.1 name?

Alright for a cheap pint on Rugby days but I laugh at the comical Rugby day ker-ching cashing in of the new name of this pub - will it fool any passing Rugby fans who think they will be going to a proper Twickenham rugby pub? I bet it does..
TheGP - 12 Apr 2007 11:39
A class place! Popped in here before the Quins game, came back due to the very low prices, nice decor....its very large inside. The service was fine
AndrewHayden - 11 Mar 2007 08:09
hopelessly inadequate area for non smokers, poor beer choice - dont bother
moclips2002 - 16 Feb 2007 18:16
Much nicer after the refurb but the staff have to be trained to look after the place more as it was just as shabby in the service and the cleanlness. I hope the chavs leave this place alone now and leave it for the rest of us to enjoy, worth visiting as the prices are still low!
laurenmoore - 10 Nov 2006 15:04
This place has now had a refit, and changed name to 'The William Web Ellis". Has also lost the Lloyds No.1 tag and become a standard Wetherspoons.
Much nicer inside - open fire, bookcases and discreet rugby memorabilia. Only visited during the day, but the service seemed just as bad as before - not sure if the new look will get rid of the Chav element....
green - 4 Nov 2006 18:43

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