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Crown and Sceptre, Shepherds Bush

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user reviews of the Crown and Sceptre, Shepherds Bush

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

A very good backstreet Fullers pub that is fairly tall on the outside. Inside, it has a Thai kitchen in the corner. So I indulged in an impromptu Thai meal, which was served very quickly by friendly staff. I can recommend it. They have several other Fullers pubs they also serve. Bar staff were also friendly. Pride, ESB, Chiswick & Black Cab were the ales being served. Despite being off the beaten track, it was fairly busy. So it clearly has a good reputation for both drinkers and diners. Definitely handy for Loftus Road. It's also not too far from the Duchess of Cambridge.
blue_scrumpy - 13 Jan 2012 21:16
Great pub, and home to the famous Rapid Ranger picture which has been hanging there for many years. It celebrates all things QPR, Greyhound Racing and the old White City Stadium which was located not far from the pub. The picture is by old London photographer Gideon Hart who was commissioned by the former owners of the pub before it became part of Fullers. Rapid Ranger was twice winner of the Greyhound Derby back in the late 1990's.
bushmanbarry - 26 Oct 2011 18:14
I visited the other day prior to a gig and can only speak in the positive about this place.

if your in the area search this place out...you wont regret it.....
RedRoosterRocker - 3 May 2011 02:40
Thank you beer in the evening for pointing out this hidden gem of a pub!
Spent last Saturday in complete misery going from one w12 dump to another so decided to check out the website and saw great reviews for the crown.
Its off the Goldhawk road in a small backstreet but there is a huge new college being built at the end of the street so expect it to be packed in months to come !!
I loved this place from the moment i walked in,great looking barmaid and very friendly,lovely room,awesome beer garden with heaters for the smokers,great range of thai food at what are incredibly cheap prices,clean toilets ,great range of beers,pleasant mix of locals,sky sports only put on when a match starts.
Could only have been better if Kelly Brook was sat on my lap!!!!
Put simply GREAT PUB
jackbar - 23 Feb 2011 11:21
Very enjoyable pub. Excellent reasonably priced Thai food, great Fullers Beer, friendly bar staff, good bar garden, 10 mins walk from QPR - who could ask for more? Very busy on match days but you can still get served pretty swiftly. A very decent pub in an area with loads of pub but few of any real quality.
Martin63 - 29 Jun 2010 21:19
Nice quite Fullers local & the thai food is good, best to avoid on match day unless your into football.
JimmyJacksonJones - 15 Oct 2009 16:08
Humble pie time.

My previous review was very wary of the thai kitchen, staff and refurb. Well I am pleased to report that 2 out of the 3 have been very much fixed. The refurb looks very good (and Skysports is an added bonus) and best of all the staff are now excellent, treating customers as customers and are efficient and welcoming. Still don't like the Thai kitchen and the 'English' dishes are not great (had a burger and chips and it was mediocre at best - for gods sake get proper Heinz ketchup in instead of revloting service station sachets).

So I will certainly to go here pre-and post-match- it is a good place for sure but will eat elsewhere.
BlackCrowe - 12 Oct 2009 11:00
I visited this pub for the first time last Sunday and Monday for the first time in over three years, WOW! what an amazing turn around the pub has been through from decor to landlord.
Sunday had an amazing family atmosphere with inviting locals and superb staff both behind the bar and the Thai kitchen. My wife and I spend the majority of the day relaxing and enjoying the day in the Crown and sceptre on sunday and were so impressed we went back for dinner on Monday evening and took part in the Monday night quiz which we didnt win but had a great time and will be looking forward to Mondays now being quiz night.
Thanks for a great time.
DanielBeagan2 - 24 Sep 2009 15:28
Love this pub. Really modern since the refurbishment but still has the traditional feel about it. I enjoy the pub quiz every Monday night at 8.30pm. The thai food is delicious and really reasonable. The new managers are a very welcoming Irish couple who make you feel at home and can't do enough for you. At weeekends the football is shown in HD on 2 plasmas so you get a good football crowd down there. On Sunday's there is a great family atmosphere as they serve a lovely Sunday roast alongside the traditional Thai. Definetly worth trying this pub out, I am sure you will enjoy it as much as I do.
hannie85uk - 21 Sep 2009 17:35
Went there on Wednesday for the first time after it was redone. Overall, I'm very impressed. Good feeling about it inside - comfortable and enough chairs and tables. The taller tables opposite the open kitchen seem a bit strange but that's my only gripe. Had some tasty, very reasonably priced Thai grub. Really hope it gets the custom it deserves. The area is crying out for a decent pub among the bars and gastros. Just wish it was closer...
derekwinchester - 1 Aug 2009 19:46
Don't know what it was like before the refurbishment, but this large, airy, single-bar pub seems like a reasonable place to me. Good selection of different types of seating and tables which should offer something to those visitors who have a particular preference. The London Porter is the keg version, but the have five hamdpumps with a good selection from the Fullers/Gales range (including a fine pint of Seafarer). The only oddity is the Thai kitchen which is much more open than than in most of the Fullers West London pubs that have gone down that route.
rpadam - 31 Jul 2009 19:03
One of the rare pubs that with professional management and less of the crazy Auzzie hangers-on has actually improved after a refurb. And it is clean! Great to see the full range of Fuller's beers (including London Porter) at the bar and I wish the new management well. Quite where the Thai kitchen fits into the traditional British pub model I don't know but at least the food is good and cheap.
RroseSelavy - 31 Jul 2009 16:19
I went to this pub last saturday and really enjoyed it. Admittedly have not been there before so can't comment on any of its old incarnations but good beer, good food, nice staff and had a great time. I don't usually ask for much more than that. Could be a little cheaper, but so could they all!
gentleben - 19 Jul 2009 16:55
theyr'e making it traditional with 2 pairs of very experienced and steady hands at the helm (former guvnors of The Mawsons Arms).

How can Fullers turn an excellent traditional pub that used to do thai food (The Andover) into a gastro mess surrounded by other gastros including one they own (stonemasons) whilst simultaneously turning a gastro pub about half a mile away into a tradional pub with thai food AT THE SAME TIME ?

That's insane business. Do you think the tenant operation and managed operation of the brewery ever speak? Do you think they could organise a p*ss up int a brewery ?

Maybe they have a 'strategy', who knows ? They might even have a secret volcanic island with a massive 'laser', or maybe the whole thing is totally hosed ? I might drop a line to Simon 'The' Emeny, or perhaps some of their corporate shareholders.

H
helenot - 30 Jun 2009 00:04
"A huge refurbishment is planned for mid June."

Oh god.

BlackCrowe - 8 Jun 2009 17:48
The Crown and Sceptre changed from a Fuller's Gastro Pub to a Fuller's Thai Franchise in February 09. This was due to the high proportion of Gastro's in the immediate area, so the pub tries to offer something different for it's customers. The Thai food is of a high standard, under the same management as Latimers in hammersmith. Although the kitchen is a franchise, the two blend together well, with waitress service for the food.

The pub still offers a relaxed and cozy atmosphere, with a beer garden which is great in the summer. The staff are all friendly and helpful. This pub is a back street local and although the drinks prices are slightly high, the atmosphere is worth it.

They are just starting to introduce music nights and other entertainment nights, as well as their weekly Monday Quiz night.

A huge refurbishment is planned for mid June.
rockerchic - 31 May 2009 23:41
Aaagh...under new management and things have plummeted. I tend to only go there on QPR match days and meet many friends for pre-match food and beers. The food was excellent (they had well-priced homemade specials for the football crowd) and efficient and friendly staff.
But now since about February it is under new management. The food is one of those ubiquitous Thai kitchens that was so popular in the Nineties and is effectively nothing but away of increasing margin on food (cheap to make, priced high). Indeed they do offer burgers etc but as the barman wisely advised 'if you expect it to be anything as good as the previous kitchen you'll be disappointed.
Added to this are some fairly uninspiring bar staff that range from utterly gormless, through to unsmiling, through to just about adequate.
The end result - well i am still going here pre-match but just for a couple of pints of London Pride...it is well located away from the more feisty matchday pubs.
I and the 10 or so friends that i meet there now either eat before going or after. So c.£70-£100 of business is now spending elsewhere about 25 times a season (you do the math). And i suspect we are not the only ones.
One positive postscript is that they have introduced a couple of guest ales which have been very good.
BlackCrowe - 13 May 2009 13:57
used to love this pub when it was a good honest old fashioned pub with stained glass, curtains and a pool table, many of us mourn the loss of the loft bar. Why oh why did it change to a boring clinical fish tank of a crap gastro pub. gut it and go back to what worked so well.
rangerman - 21 Feb 2009 23:22
Dear Mr Fuller. Why so close to the brewery, do I have to drink lukewarm ESB out of a bottle. Fix the fridge, stock it earlier OR perish the thought, put it back on the handpull.

Such a shame!
werner_von_braun - 31 Aug 2008 04:13
An oasis in an area where there are loads of pubs but most of them serve rubbish beer in absolutely dire surroundings. I first drank in the Crown and Sceptre in 1987. At that time it was a traditional old West London pub divided up into many rooms with stacks of old fading QPR memorabilia on the wall. Fast forward 21 years and it's now a very nice Fullers pub with one big inside room and a great beer garden in the back. It's a bit tucked away but is well worth seeking out about 8 minutes walk from QPR's ground and 10 minutes to Shepherds Bush Empire so great for a pre match or pre gig drink.

The old style Crown and Sceptre was featured in the 1991/2 BBC sit com Boys from the Bush
Martin63 - 5 May 2008 13:51
Fabulous food. Good beer. Friendly staff. Not the cheapest place to eat but seems to deliver the 'gastro-pub' quality without losing it's local pub atmosphere. Equally comfortable for a sit-down meal with a bottle of wine, or just a few relaxing beers at the bar.
tortugasl - 29 Apr 2008 21:59
I have a big soft spot for the Crown and Sceptre but I've got a very important piece of advice for anyone who wants to eat there... don't go on match day.

I also love football and even to an extent QPR so to me it seems unfair that they should lower their standards just because the place is crowded - but they do.

We had had several excellent meals here but when visiting on a busy match day the 'food' we were served showed utter contempt, it was an inedible disgrace. I had even sensed the panic in the kitchens and ordered a simple fry up, but it was utterly disgusting with clearly salvaged lamb sausages, uncooked bacon and unsalted eggs. When we were asked by our waitress if the food was OK we said no, it was not, and she just shrugged. Why ask?

I do sympathise having worked in bars affected by football crowds but what they should do is simplify the menu - not serve shit on a plate.
fattybeer - 27 May 2007 18:22
I've walked past this pub loads of times and never been in until last weekend and it's truly a great little pub - good beer and the food is excellent value for money. I ordered a fish & chips and out came Moby Dick in batter. Well worth the detour.
random_ranger - 14 May 2007 14:00
fantastic pub in an area which is lacking in really nice friendly places to go. Staff are fantastic, the food on the times i've had it has been lovely and the beer has always tasted great. Pub quiz is a good laugh and the out door options are an added bonus as well. Any "unsavoury" chracters in there have often been asked to leave as soon as it looked like other customers were looking uncomfortable.
anonymous - 29 Mar 2007 13:34
Very friendly, helpful staff. Pretty good food. Nice bar for chilling out, especially cosy in winter. Great for a lazy Sunday with the papers but could do with more real ales.
dogday - 17 Aug 2006 02:44
A hidden gem in the toilet that is this area the best pub in this area
juzza - 26 Jul 2006 16:46
My friend has recently taken on a managers job here, and so when I move to London it *WILL* be the place to see me sing Karaoke. All the staff are really nice and proffesional and always striving to make the place a nice place to be, especially for the regulars who are really important to them!
lsdbailey - 1 Jul 2006 20:44
This rather secluded, typical Victorian corner pub has been converted into a sort of gastropub although it is hard to see exactly what sort of customer they are aiming for. Originally 2 or 3 rooms but now knocked into one large open plan bar interrupted by the occasional roof support. Overall, the interior is a bit drab and dull with dated décor and lighting. Some of the padded seats have also seen better days. They have table football but I did not notice any fruit machines or quiz machines. There is a wide screen TV tucked away in a cubby hole and unobtrusive piped music. A fairly standard drink range although they did have the Japanese beer Kirin Ichiban. The only Real Ale I noted was London Pride though it was a good pint and poured with great care by the attentive barmaid. There was a decent wine list and the menu included such delights as Ostrich Steaks, Red Snapper and Wild Boar with main courses priced from £9 - £12. The candles on the tables are always a nice touch but the photocopied menus left lying around on cheap clipboards make the place look a bit down-market. I can’t help thinking that if I wanted to have a decent meal out I would want to eat in somewhere a bit smarter than this. Being so tucked away means there will be very little passing trade and the pub is not really close enough to any of the local attractions (QPR, Empire etc) to be of much use to anyone other than the locals.
RogerB - 1 Mar 2006 13:30
Nice place that still hasn't been too 'gastrofied' despite the excellent menu. Decent beer & wine but the food service can be a bit slow. Nice place off the beaten track in W12.
garbus - 9 Sep 2005 15:54
Stan Bowles used to be a semi permanent fixture on here. Is he still?
realalesnob - 10 Jun 2005 19:24
I forgot to mention that there's quite a selection of traditional beers. I just noted the previous comments about the staff and would like to assure all that care that on the many occasions that i have frequented the bar they have been very nice, friendly and helpful.
Jaynie - 4 Feb 2005 12:57
This is my local and for that reason alone a good reason to go. The pub itself isn't much to speak of but the atmosphere and staff make it a very nice place to while away an evening (and the artwork and table football are worth a look too)! The pup quiz on Monday could be less mechanical and have less questions about coronation street but is still fun (particularly when you have to tell the quiz master how to pronounce 'Derbyshire' and 'debut')!!! i am yet to venture to the karaoke on fridays but i'm sure its great as the locals are a real laugh. I'm even planning on celebrating my birthday there and if that isn't praise i dont know what is (look out for me and my invisible friends sitting in the corner in a couple of weeks)!
Jaynie - 4 Feb 2005 12:46
Still has the feel of a local, even with its gastropub attributes. The staff are great here, I've always found them friendly. The table football in the corner is good for a game every now and then but doesn't get in the way of everyone else.
manonabus - 23 Oct 2004 16:35
Good pub, service can be slow though, good quality food. Gets busy on QPR match days. Worth seeking out and is definately one of the better pubs in the area.
Simon - 25 Sep 2004 16:10
We had the best time of our vacation there.
In fact we are sending the staff a thank you.
They are all great and made our forst visit over the pond a memoriable one!
Heather and Vicky - 10 Sep 2004 18:18
For what it is - a tarted up gastropub - I actually quite like the Crown and Sceptre. It has a half-decent layout, the ales are good, the beer garden is a nice surprise, and it has a classy nod of the head to QPR with a vintage 1967 poster on the wall (or has that gone?)

The only time I've chatted with the staff was about a year ago and they were socialible and amusing. However since then, I've heard a few people saying they're quite snooty, so maybe it's changed.
travis - 3 Sep 2004 13:54
Recent makeover and staff changes are because the lessees sold it back to Fullers who didn't have the imagination to go gastro in the first place.
John - 18 Jul 2004 17:48
Very nice manager...I think his name was Tom...great bloke. Hang on to this one he is an absolute legand!!!
Sam - 29 Jun 2004 13:24
Every time I go down to the C&S (my local) I find something new to like about it. At first it was the friendly vibe that greeted us on our first visit, then the choice of fine beers, then it was the beer garden. Now after a visit with a mate on a bank holiday Monday, it is the clientele. There must have been 3 women for every bloke in the place, no word of a lie. More than happy with that, keep up the ratio please.

Bring on the messy summer sessions out back!
Owen - 5 May 2004 15:26
Until a couple of months ago this was a great pub, but the recent bland makeover and cutting corners on the menu are a real disappointment.
Steveo - 27 Apr 2004 21:00
This is a great local pub in Shepherds Bush and I want to love this place, it's comfy, great food, interesting people. However on recent visits I found the staff among the most disinterested and obnoxious I have ever encountered. I hope this was just bad luck on my part and service will pick up.
Brendan - 22 Apr 2004 16:08
Lovely decor, great atmosphere, nice crowd and pleasant terrace outside. Delicious food at good prices, very good wine, and the staff are friendly and efficient.

My only complaint - when I visited last night they had a ventilation problem of health-endangering proportions, with a cloud of smoke from the kitchen hanging over the whole pub.
foxski - 22 Apr 2004 12:21
Would be better if they put the
QPR v West Brom League Cup poster back up.
Tries hard not to be a football pub on Saturday ,when it should really embrace the nicer QPR fans who go here
Robert Timms - 24 Mar 2004 14:23
gotta be one of the best pubs in the bush. Great food, nice beer garden with outdoor heaters - top class!
tim.charles - 24 Nov 2003 14:01
Good food, wicked place to get mullered and sexy staff..what more could you ask for?!
Camembert - 4 Nov 2003 17:02
The food is so good no wonder the manager wants to eat it! Sunday roast is the best! I have never had bad service, I think the staff are very friendly and efficient. Great improvement since the new manager took over
AA - 4 Nov 2003 16:51
I live around the corner so this is a local - good pub food, nice deco, but the service is pants. The trouble is young trendy staff who arn't trying - too busy hanging around being cool. However, when you do get service it is normally very friendly and efficent - ie when they arn't looking in the mirror.
Simon - 30 Oct 2003 10:11
There is a very fat, big black stuffed african bird eating tarantula in a glass case on the wall. Below it is another large legged spider. If you have a fear of spiders this will frighten the life out of you. Which is what happened to me. Food was very tasty but not much of it for the price; however I was far too traumatised about the spider to enjoy it properly and had to sit in the garden (in February) so not to look at it. It really is very big and shouldn't be in a pub. YUK
Jan - 30 Jul 2003 16:41
They seem more concerned about feeding themselves than feeding their customers. I saw the manager sink his teeth into a juicy burger whilst everyone else was wondering when the kitchen was open.....
Alexandria - 20 Jun 2003 19:55
Crapolo. The worst service in London. If you go, bring a book, and maybe by the end you will be lucky enough to get your food....
dietmar hufnagel - 20 Jun 2003 19:53
Nice pub with Hoegaarden on tap and a good range of decent food. It also has a terrace outside for when the weather is nice.
Angus - 22 Apr 2003 15:57
Recently renovated
John - 22 Apr 2003 14:27

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