The Rose and Crown, Upper Farringdon

Popped in for lunch this afternoon thinking it would be as good as when Lynn and Russell were running it. Unfortunately not, things have changed. Ordered a couple of drinks and lunch, when my lunch arrived it looked okay but when I started to eat my sausage and onion sandwich it was stone cold and served with cold chips. After two mouthfuls I brought this to the attention of the landlord who promptly took it away, I didn't ask for a replacement. When it came to settling the bill I said I wasn't prepared to pay for the cold food that I hadn't eaten. The first response of the landlord was 'I am calling the police' which I said I would be quite happy with. After a while he presented me with a bill £10 for a jacket potato and £3 for two flat soft drinks. Needless to say I just paid and was then told not to come back! Not the way to treat a local who has been using the pub for 40 years - we have no intention of going back or recommending it to anyone we know. Not sure where the Christmas spirit was but definitely not in the Rose & Crown, very disappointing attitude.

24 Dec 2014 14:24