Rhu Bar, Basingstoke

I have been going to the Rhu Bar for years, pretty much since it opened but aftr last night I wont be returning and guess I will be another of the many customers Rob Bates has lost in recent months.

I was short changed by the barmaid last night to the tune of �10.00. I complained to the barmaid who reply was "I dont make mistakes". I asked for the manager and was told she didnt know where he was which is not exactly a customer friendly and helpful attitude. Whils insisting on speaking to the manager and being given the same response (as above, Rob Bates appears. I told him what ha happened only to be given the same response - "my wife doesnt make mistakes"
All he was prepared to do was check the takings when he cashes up (whenever that might be is anyones guess).
I told my wife what had happened and she then informed me that the same thing has happened to TWO people she works with.
It seems Mr Bates and his wife have a very nice racket going on at the Rhu Bar.

17 Feb 2008 10:28