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The White Horse, Harborne - pub details

White Horse

Address: 2 York Street, Harborne, Birmingham, West Midlands, B17 0HG [map] [gmap]

Tel: 0871 951 1000 (ref 3901) - calls cost 10p per minute plus network extras

Nearest train stations University (0.8 miles), Selly Oak (1.3 miles), Five Ways (1.8 miles)

Pub facilities/features:

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> Current user rating: 6.4/10 (rated by 27 users)
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other pubs nearby:

Sportsman Inn, Harborne (0.1 miles), Arco Lounge, Harborne (0.1 miles), Harborne Stores, Harborne (0.1 miles), Proverbial, Harborne (0.1 miles), Green Man, Harborne (0.1 miles) - see more nearby pubs

user reviews of the White Horse, Harborne

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

5 most recent reviews of 30 shown - see all reviews

I have been a regular in this pub for over 30 years, and for the last 20 have enjoyed the company of Socks,the pub cat. So it is with sadness that I have to report that last week she passed away. She was a ripe old age for a cat, but was still fairly agile and loved company. She will be sadly missed by all the crowd in the Horse.
scoobybooze2 - 25 Feb 2019 13:41
Best pub in harborne, good ale choice, good punters, good staff. Buff said.
Aladinsane - 14 Nov 2016 16:48
Very much like the wellington in brum city centre with the list of beers on a screen. Absolute massive choice of ales. Quite small with country feel to it.
yamyampublover - 23 Oct 2015 22:08
The White Horse is a pub which has a lot going for it. Most importantly, real ale drinkers would go quite some way to find a better selection of beers and in my experience they are always very well-kept. It is a cozy kind of place with traditional bar and lounge and back room which is used for music evenings. The locals are a good mix and and I’ve never had a problem with them. It also has a lovely cat who is fond of sitting on the bar or will crawl up and make herself comfortable besides you, especially if you have left your jacket down for her to lie on!

What a shame then that the staff let down what otherwise would be a really top pub. On a recent visit I stood at the bar a little bedraggled after quite a heavy rainstorm. I was certainly looking forward to a drink. The place was barely a quarter full and the barmaid was currently serving someone and there was one other customer ahead of me. It took a good five minutes before my turn came round but I wasn’t complaining. Then , to my complete amazement, instead of serving me she dashed over to the corner of the bar to serve one of the regulars (I’m guessing) who had only been waiting a couple of minutes and was probably as dumbstruck as I was that he had got served before me.

I am a big chap and I was standing directly in front of the barmaid while she was serving. I was not waving my arms or making a fuss but I had my hand outstretched with a £20 note in it patiently waiting my turn. The barmaid, up until that point, appeared to be quite competent, having dealt with a large round of drinks in a courteous and efficient manner. You would have to be unbelievably incompetent not to notice it was my turn to be served next so I can only conclude she didn’t like the colour of my eyes or that maybe my nose is too big. I do look a bit odd but is that really a reason not to serve me?

Joking aside (?), the barmaid in question (about twenty-five, slim, shoulder-length brown hair and wearing glasses) clearly favours regulars above occasional visitors who don’t cluster limpet-like around the bar as many of them do in here. To me, that is an absolute cardinal sin in a pub. I’m not normally one to complain but I said, “Excuse me, it was my turn to be served next”. She looked at me with a smirk on her face and just said “sorry”. I pointed out that I had been standing in front of her for a good five minutes. She said “Sorry, I just didn’t notice you” and carried on serving her regular. At this point I was told to “calm down” by someone, presumably the landlady, who suddenly appeared from nowhere to put this stroppy customer in his place. What a shame she couldn’t have been so efficient in coming to help out at the bar when it was needed. I turned on my heels and headed for the door, feeling truly humiliated and with a still unquenched thirst.

I sent the pub an email complaining about the service. I received no response. No surprise. On another night with another bartender, this would not have happened but I am not the first on here to comment on the standard of service at this pub. The fact that I did not get a response to my email says it all really. They don’t give a you-know-what.
Cheers to the White Horse, what wonderful customer service.

robinbrum - 11 Apr 2014 10:24
The White Horse was our favourite Birmingham pub on our Saturday visit. Similar to the Wellington in the city centre, it has a computer screen displaying the ale range - Greene King St Edmunds & Abbot, Sadlers Cheeky Elf, Winter Spice & Hop Bomb, Wye Valley Xmas Cracker, Ostlers Mr Hoppy, Byatts XXXmas & Morland Old Golden Hen. There were also 2 ciders - Gwynt y Ddraig Farmhouse Cider & Thistly Cross Ginger and a perry - Two Trees - also from Gwynt y Ddraig. The pub was fairly traditional with a small snug and a larger bar area, as well as an outdoor area at the rear. It was very busy on Saturday evening and live football was being shown on the TVs. Well worth the short detour off the High Street.
blue_scrumpy - 31 Dec 2013 19:53

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