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The Longbridge Mill, Hook - pub details

Longbridge Mill
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Address: Sherfield on Loddon, Hook, Hampshire, RG27 0DL [map] [gmap]

Tel: 0871 951 1000 (ref 34628) - calls cost 10p per minute plus network extras

Nearest train stations Bramley - Hants (1.9 miles), Hook (4 miles), Mortimer (4 miles)

Chain: Vintage Inns
by chris

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> Current user rating: 5.0/10 (rated by 9 users)
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other pubs nearby:

White Hart, Sherfield on Loddon (0.2 miles), Four Horseshoes, Sherfield on Loddon (0.3 miles), Cricketers, Turgis Green (1.0 miles), Jekyll and Hyde, Turgis Green (1.2 miles), Wellington Arms Hotel, Stratfield Turgis (1.6 miles) - see more nearby pubs

user reviews of the Longbridge Mill, Hook

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

I have been here a few times, it is lovely to look at and as soon as you step inside you feel warm and cosy, i went here again last friday, 25/02/11, we were allowed to choose where we wanted to sit, we ordered some drinks at the bar, you have to go to the bar for everything, to order food etc.. which i think should change, we sat and looked at the menu for a while then went and ordered. The starters came quite quickly, my mushrooms in beer batter were nothing special, quite bland, my partner had prawn cocktail his favourite, it looked nice apart from the pieces of bread and butter at the side, it was not fresh bread, we then waited for our mains for about 15 minutes, it was not very busy and 2 staff were sitting down having a break, we got excited when we eventually saw our main courses coming as we were starving. I had ordered the steak and ale pie, my face dropped when the plate was put down in front of me, the mash potato looked dry and like it had been sitting out on a work surface for a while! It was cold! what a surprise! Tasted not like any mash i have had before! OH sorry Yes it does! The mash i had last time i was there!!! The green beans looked ok but they were cold too!! The PIE, WHAT can i say, oh my god! the pastry was glued to the pot so i had to try and carve of some of the pastry with my knife, the table was then covered in pastry! Once i was inside i tried the meat and whatever else was inside, i had to pick out about 6 lumps of gristle, after trying to eat at least 6-7 mouthfulls of pie and mash i apologised to my partner and said sorry i just cant its awful! His dinner of gammon chips and egg was ok, the eggs were over done but he still ate it, he said you cant really go wrong with chips can you! Well dunno about that!
The waitress or manager as she looked came to the table to remove the plates, with asmile and said did you enjoy it and i said sorry no, i explained i am a bit fussy and the meat was very fatty and potato was not nice, i did not say anything else, she turned quite defensive and said no-one else has complained! I apologised as i felt guilty now like she had cooked it, then she said the potato comes in pellets and the inside of the pie comes pre cooked from somewhere else! I thought that sounded lovely, pellett potato! I felt a bit sick after that, we thought we would cheer our selves up with a pudding, its difficult to go wrong with a pudding too, is'nt it! Surprise!!!! My partner had the apple pie with custard, the pie was ok but the custard cold!!! He started to laugh, i received two massive proffiteroles with a clump of cream, ok so i was expecting lots of little ones, so i tried to dig in which took a while then put a bit in my mouth expecting to mmmmm! Nope! It was rubbery and tough, i started to laugh too, it was so unbeleivable wewere both laughing, i asked my partner if he fancied a game of rugby outside with the other profitterole! When i went to pay before our plates were taken, the woman was there agin, her attitude had changed towards me, she could not look me in the eye and was short and defensive again, she was also there when i went to order the pudding earlier and said is there something you want? Not very polite, if this was my restaurant i would want the custmer to enjoy the food as well as the surroundings, it is such a great shame the food is letting the place down, the staff looked miserable, and so would i be if worked there, I doubt unless someone else takes over this place that i will be eating there again, rude staff who make you feel inferior and bland, rubbery, fatty cold food!! Thats all i have to say!
nik21 - 2 Mar 2011 13:59
The last time we visited The Longbridge Mill, 5+ years ago, we experienced the worst service ever, walked out and vowed to never go back again. However a colleague goes there regularly, and recommended that we try it again. We took the family there yesterday (sunday lunchtime) and were very impressed. It was busy, but the staffing was fantastic, and took it all in their stride. The menu was very extensive, well priced, and we did not have to wait too long for the food to arrive. The portions were very generous, and food very tasty. We didn't buy any alcohol on this occasion, so are unable to comment about what was on offer, but the wine list looked like it had a good choice. Overall, a lovely place to go to eat, beautiful surroundings, with friendly, professional staff. We would definitely go there again, and were so pleased we gave it a 2nd chance!

123guide - 7 Feb 2011 15:27
Excellent Location... BUT...

A great place beside the River Loddon between Basingstoke and Reading should give this place some cachet. Unfortunately it does not have that little something which makes these old watermills wonderful. It doesn't have the staff interest in their customers.
We, a party of two couples, made a 'Let's go somewhere tonight..' decision last Saturday, 16th January 2010. The first Saturday evening after the weeks of snow should have been difficult to get a place to eat... however when we arrived, the car park was very sparsely occupied. I suppose this should have warned us but it didn't click.. Plenty of room, but we chose a table in the lower area underneath the mezzanine. We were well met and seated by our waitress, a charming young lady, looked after without fault to begin with.
The menu was not wonderful, but it could have been worse. There were very few choices in the meat department but we looked to the 'Specials' board for something better... Hmmmm. Ok. We live in a cosmopolitan world, but a board full of spiced and curried oddities is not what we expected. However, we all found something we liked.
Service was quite quick. No waiting for courses but again, with only a few tables occupied, so it should be.
Problems really began after the starter. For no apparent reason, staff decided that it would be nice to start moving the furniture on the mezzanine right above us. Incredible 'Graunching' and thumping from above which just went on and on and on. When the main course arrived I did ask the girl if the furniture removal was entirely necessary since we were trying to eat beneath it. No apology and just a sicklu grin was received but off she went to see the lumberjack on the next floor. Silence desended for a very brief time but, soon after she came back downstairs, we were off again. This time directly above us. Dust particles glinted merrily in the light from our one spotlight.... Amidst coughs and splutters we again asked why... Not even a response this time. We appeared to be just another nuisance on a difficult evening.
Will we go back?? Not a chance.
demomaster - 25 Jan 2010 13:48
An excellent pub.
Still a pub rather then a "Country House Restaurant" as there are several areas to it, so you can sit and have a quite pint, or a proper sit down meal.
Weather you sit by the open fire, the stove or in the conservatory style area, they are all very pleasant.
Despite being a chain pub, this is certainly a unique place as it is still a working mill with two waterwheels grinding flour.
If your lucky they may bring some freshly baked bread out for you to try!
Good range of well kept ales, Ringwood Best & Fortyniner and Timothy Taylors I think.
Best place I visited for quite some time.
9 / 10
SMW - 12 Nov 2009 09:11
Big old rambling place in a country setting, has the longest drive of any pub I have previously visited. A Vintage Inn it had three ales on but I was dining so I had to pass. Extensive menu, we picked the 2 course for �12 and found it excellent.
I would describe this place as more a country house restuarant than a pub and I should imagine it is a popular place to hold "functions".
Pleasant staff, very good food at reasonable prices and decently priced wine . I recomend this place for a romantic meal out with someone special rather than a pub crawl with the lads.
bee578 - 14 Sep 2009 18:54

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