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Cross Keys, Hammersmith

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user reviews of the Cross Keys, Hammersmith

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

Shame that since it changed hands it has gone downhill in beer quality and customer service. Annoyingly the same locals still crowd the bar making it a struggle to order. Got served a cloudy and bad pint of Pride. I took it back. Petulant landlord popped to the cellar for 30 seconds, claimed he'd changed the barrel and drew another pint from the same pump with the same result. I left it on the table, untouched.
redmond - 25 Sep 2019 11:32
Wandering a part of London not familiar to me I came across this gem. Its was fairly quiet early on a Saturday afternoon, and a plumbing disaster in the male dunny was causing consternation, yet I was welcomed & treated like an old friend. I had an excellent pint of London Pride (3.54) and an interesting conversation about nothing in particular with the bar person. I did not see James May, but if he is indeed a regular he has a cracking pub as his local.
Queenslander - 29 Oct 2014 21:36
I saw James May here.He was in the Gents,and I saw his cock-quite nice!
bees4evva - 18 Apr 2013 14:10
What a cracking little pub! Nearly walked passed it the other day on the way to the river. So very glad we didn't. Not a massive beer selection (2 Ales on) but the friendly chap at the bar recommended I try Summer Ale which was lovely. My friend didn’t fancy anything on draught so the barman suggested one of the bottle ales instead. He ended up going for a ‘Pastmasters XX’ apparently it’s a beer that you won’t see everywhere, made to a recipe from the 1800’s. The taste I had was again, lovely, really hoppy with bags of flavour! (Over 7% though so not a beer I could have a lot of)

Spent a very relaxed few hours in the garden then played a couple of games of darts. Not a bad night at all.

squid2k - 29 Jul 2012 14:14
New to this area and new to this forum but this pub is great. The usual array of Fullers beers served very well and amazing newly refurbished garden. Possibly my new local!
beerabout - 8 Jun 2012 04:08
Another backstreet Fullers pub not far off the A4. The front bar is fairly traditional, with wood panelling and frosted glass windows. Rugby flags can currently be seen on the ceiling. As you head towards the rear, the pub opens up into a much larger room. Only 2 Fullers ales were on - Pride & Bengal Lancer. Watching sports is clearly one of the favourite pastimes of patrons here. Many were discussing what the landlord would be showing on the different screens. A pleasant pub, but with a limited ale range.
blue_scrumpy - 7 Mar 2012 16:26
The Cross Keys is a smallish, traditional Fullers pub situated in a residential area between the Great West Road ( A4) and Hammersmith's King Street. It's one the other side of the A4 from the better known Black Lion.

It's a pleasant pub with much light pine wood panelling. A small L shaped bar at the front leads into a larger open area behind and an outside garden with a covered smoking shelter.

The pub has a real community feel and it's evident that much work is done in raising money for charity. A framed print of a magazine article tells us that this is James May's local and he describes it as a proper local "free of the distractions of passing trade". A "Chippy Menu" is offered, which is basically chips with whatever takes your fancy.

On my recent visit, 3 of the 4 pumps were serving London Pride and the other one Seafarers. Perhaps the absence of passing trade means that there's no need to offer a wider range of Fullers beers - eg Chiswick, ESB.

This is a perfectly adequate, if unremarkable, pub in an area where traditional community locals seem to be desperately thin on the ground.
JohnBonser - 16 Jun 2010 13:34
First visit after all this time working in Hammersmith and a pleasant one - not sure why they have three handpumps with Pride though...(and one with seafarers). Attractive front, nice seating space at back too and what looked to be pretty good value food. A bit off the beaten track but worth checking out, especially for Fullers fans!
jeremyb - 12 Sep 2009 11:51
Don't know if someone read my last comment but they had Seafarers on last time I was there, as well as the Pride which as always was well kept. Good stuff.
wizzard - 29 Jun 2009 10:34
a pub with a great beer garden out back, have been there a coupole of times and was there during the rugby world cup where they pulled in a big crowd for the games. the staff are ok. nice sitting areas and warm and cosy feeling. and the beers r oko standard really,
o and ur right james may drinks in there.
Tede - 18 May 2009 22:18
Shame about the miserable large barmaid who should be on suicide watch
Captain_Carwash - 17 Apr 2009 10:43
Spot on wizzard, stuck my head in today as it looked ok from outside but four pumps serving Pride, what about the other Fullers beers? Didn't stay so no rating.
Maldenman - 11 Jan 2009 19:45
A good pub, why have they got so many pumps that are all London Pride though? Get some different ales in.
wizzard - 9 Jan 2009 17:33
Did I see this pub in James May's BBC2 programme about toys over the festive period?
zabadak - 30 Dec 2008 13:14
One of my favoutite London pubs, ever since Mac ran it c30 years ago. The Fuller's beers there are always in top form. Well worth a visit.
Brakslover - 26 Aug 2008 17:32
If you are looking for a good old fashioned pub, with friendly staff, good beer and clean glasses, then look no further! By far one of the best pubs in Hammersmith, and sometimes frequented by a TV celeb or two (just don't bother him to ask him to recommend a good car- he might tip his Fullers over you!)
...andthinkofEngland - 13 Aug 2008 10:18
If you like a traditional pub this is it! My absolute favourite pub ever! Very friendly staff, very reasonable prices for the area, just friendly enough regulars, child friendly, quiz nights, QPR bar man, board games: everything you always hoped a pub would be! Highly recommended!
ulrica - 8 Jul 2008 15:49
This place is nicely tucked away between the A4 and King Street giving it a nice relaxed feel away from all the hustle and bustle. The usual lager suspects are present along with 4 London Pride pumps. I usually drink lager, but opted for the Pride as I thought that it must be good if that is all the pub sells. Very nice.

The barman was very friendly and polite and the locals seemed harmless, maybe even friendly.

The pub is not that big, but it is fit for purpose and there is covered and uncovered seating in a reasonably sized beer garden which is to the rear of the pub.

With the music at a very nice volume and the dart board tucked around the side of the bar I felt a little aggrieved that this pub wasn’t nearer to my work.
Strongers - 4 Jun 2008 08:45
How a London pub should be in my humble opinion. Talkative characters around the bar, Chinese DVD sellers not thrown out onto the street, fabulous Fullers beer, wooden panelling throughout. Friendly cockney barman suggested I tried the sausage and mash. Happily I opted for crisps and another pint. Very Good Overall.
GeorgeW - 2 Nov 2007 10:56
I can echo the reviews below, this is a very nice pub, and a very welcoming one. The atmosphere is certainly friendly and it also seems a good place to watch sport. There's also a small but pleasant seating area at the front. By the way I'm not sure if it was my imagination but I thought I saw a cat wandering around the pub during my visit?
C.B - 28 Sep 2007 12:40
Haven't been in here for years but the reviews suggest little has changed. Used it a lot when I lived in the area in 81. Fabulous pub. Went back a few times in the early 90s and it was still brilliant. Sounds like it still is.
Glasgowboy - 30 Apr 2007 11:48
Wonderful pub, best pint of pride in west london... now gone up to £2.55! Bargain. Very friendly & welcoming bar staff. Great place to watch the football, cricket etc on big screen. Very good food. friendly locals always on hand to help out with the crossword. dart board nicely hidden at the front. garden bathed with sun in the summer. enjoyable banter with terry the QPR barman. a real gem of a boozer.
Dwin - 1 Apr 2007 12:44
Excellent Fullers pub, with a friendly 'local' atmosphere. Well worth seeking out.
rpadam - 31 Mar 2007 15:57
Very good pub, friendly atmosphere, good selection of beers and bar snacks. Haven't tried the food but the bar menu looks good. The decor is nice and tidy.
beerconnoisseur - 5 Jun 2006 19:50
A cracking little pub. You know, the staff see your face a few times, and they smile. Like they did back in the days when London was a series of villages and people had manners. 1983, i think it was. You know when you want a pint, but you don't want hassle? When you want to sit down, relax, and maybe have a conversation? That's the Crosskeys. By a long way one of the better pubs in the Chiswick/ Hammersmith hybrid. I'll give it an 8, but only because nubile Swedish nymphomaniacs have yet to visit regularly.
Ruby - 30 May 2006 21:16
Under new management again (from March 06 onwards) and still a great community pub. The extensive food menu is back too.
anonymous - 15 Apr 2006 17:58
Thankfully, he's not the manager!
Absolutely ridiculous decision, shouldn't have been left in charge in my opinion.
Mouldydc - 1 Mar 2006 10:38
The menu has improved under new management. But the idiot bloke in charge took it on himself to throw out 20 paying punters during the League Cup final in favour of a couple of rugby viewers, who even offered to watch the rugby game on the small TV and keep the football on the big screen. Great business sense, chap....
ReneArtois - 26 Feb 2006 21:16
Even though the management has changed this is still a top class Fullers pub. Great environment, friendly staff, and a top quiz!
Come down on a Tuesday Night witha chance to win a good cash prize or a bottle of wine. It's loads of fun and we've gone from being occasional vistors to diehard contenders! :)
anonymous - 17 Feb 2006 16:51

Friendly and relaxed atmosphere.

Good place to watch the football and rugby on the big screen

A massive shame they have recently got rid of the bar snacks and the menu has been drastically reduced which is a pity.

ReneArtois - 12 Dec 2005 15:41
Excellent little pub off the beaten track . Has a nice local feel to it without being unfriendly....
squatter - 12 Dec 2005 15:37
Lovely litte boozer - I used to drink in here with the girl from 'Where the Heart is'
JohnnyCrow - 14 Sep 2005 13:24
visited 4 fullers pubs in the vicinity one night and the cross keys was best of a good bunch.
Fullerspubcollector - 29 Aug 2005 19:03
This a great traditional local pub. Although they're keen to bring in fresh blood hence the warm, friendly staff. There is a quiz every thursday and live music once in a while. Manager Sally (i think) is excellent and the food sure does warm the cockles. (or is that the other way round!)
dannymoor - 28 Apr 2005 15:13
Great Boozer--proper pub which is becoming more rare in West London!
mattyd - 7 Jan 2005 11:46
Nice little locals pub.
Johnno - 15 Oct 2004 16:29
Good pub, good beer.
Dave - 19 Jul 2004 08:03
Fantastic local pub. Out the way so undiscovered by the masses. Hope it never changes as it is the best local I've ever had the pleasure to drink in
Mark - 16 Jul 2004 16:26
Lovely pub, lovely manager! what more do you want.
anonymous - 27 Nov 2003 12:47
Nice "Local" pub, friendly staff and punters. Good Fullers.
Philip - 10 Oct 2003 09:54

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