Alfold Barn, Alfold

Hi,
i am the one of the owners of the alfold barn. thank you for all your comments some good some bad. it is a good way for us to see where we might be going wrong. I would like to clear up the comment from borderterrier. This lady had a booking with us on one of our busiest days, a Saturday night. She failed to turn up and we turned other people away as her table was reservedfor her and we were full.. the next day we left messages to make sure we had not got the date wrong and the booking was for another saturday. we had no reply until the following thursday, when my wife Carolyn managed to get through to her. (she had still made no attempt to call us to explain) we were told in a very curt manner that we were not a priority for her.
We are in a recession and every pound is the difference between survival and closure...a very real prospect in these hard times. This lady has no regard for small family run business'. For no contact for over five days is unforgivable. i hope this clears up the issue, and i do hope she never has to worry about a small thing like making money to pay bills.

7 Oct 2011 17:25