The Merry Fiddlers, Fiddlers Hamlet

I would never visit this pub again. I frequented it in my youth, and recently revisited the Merry Fiddlers for a lunchtime drink. It had changed since my last visit of 10 years previously, but the patio decking and the menu seemed nice, so I booked a table for a Saturday evening dinner with my elderly mother. The service was a little slow, but the waitresses were very chatty, helpful and pleasant. My mother wished to pay, and commented afterwards that it was a little expensive at �73 for two. I returned and politely asked to see the bill. After a long wait, a member of staff came out, gave me a �20 note and said I'd been overcharged. I politely asked again to see the bill. 10 minutes later, no bill. I asked to see the manager, but no joy. Eventually I went behind the counter and found him. I was eventually given a copy of the bill - we'd been overcharged by �30.90. At no stage did 'Roy' apologise - he brusquely cut my explanation short, looked at the bill versus the credit card receipt, and gave me �31, saying he wouldn't 'quibble' over 10 pence. Quite frankly, I've never service this bad from any UK, American or European restaurant, including Mcdonalds and Burger King! AVOID

5 Jul 2009 00:17