The Swan, Ash Vale

We waited an extraordinarily long time for our meals, and when most of them came they were far from worth the wait. The little blond poppet we complained to made all manner of pouty sad faces to comfort us, but being cross as well as hungry by now, we weren't the most appreciative of audiences. To be frank, we would have preferred more practical help. The duty manager came over eventually and made a big kerfuffle of deducting things from our bill as if he was doing us a favour in not charging us for the food we either hadn't received or we hadn't eaten because there was something wrong with it. Consider us underwhelmed.

6 Aug 2007 00:14