Harts Boatyard, Surbiton

I went to this pub last night for a family birthday. The service by the lady was pleasant enough but although there was no sevice charge on the bill the waitress DEMANDED a tip at the end of the evening, this is fine under usual circumstances and I'm happy to leave 15%. But this was after we waited 50 mins for the starter and not far off for the main course despite protesting. At least the meat on other peoples plates looked pink although the veg and sauces had clearly spent too long under the grill or re-heating light to keep them warm. This has been a duff boozer for years and the sevice and staff are always either crap, powerless or both. I've had the same problem mentioned previously with the barrel changing and the bar person returning only to serve someone else. I'm just going to give this place a wide berth. The problem is so many places are like it!

6 Sep 2006 10:34