The Golden Heart, Shoreditch

Do not go to this pub! There are plenty of others around Commercial St, like the Ten Bells, which will give you a friendly service and you will not open yourself to the bad manners and verbal abuse from the land lady and her daughter behind the bar. Last Thursday my wife and I decided to pop-in to the Golden Heart, as we had done on a casual basis since 2007, on our way to Brick Lane. Things began very civilised, chatting to other drinkers and even exchanging rounds of drinks and generally minding our own business. It was at this point the landlady approach my wife and called her Mary Poppins (which was funny as she was wearing a spotted dress) but then she followed that up by calling her “A RAG HEAD” as she was also wearing a scarf – the term Rag Head is derogatory and in addition for all she knew my wife could have had some serious illness to contend with (thankfully she hasn’t but put another person in that situation who has!). The verbal abuse continued and my wife became distraught and wanted to leave but I had to deal with the matter first. On approaching the landlady I was then accused of taking cocaine and other substances and was immediately barred from the pub and pushed out in to the street - By the way I am a 43 year old family man. Outside I was trying to console my wife and it was at this point the daughter began taking mobile phone photos of us with a smile on her face!! We spent all weekend agonising over what went wrong and then, curious, looked up some reviews and to our aghast we saw many many other similar experiences had been written about the landlady and her daughter. The brewery should do something about her but they won’t! I repeat, do not go to this pub – I won’t be…………..i’m barred anyway!

2 Sep 2013 09:12