Moby Dick, Surrey Quays - pub details

Nice location overlooking the water in the summer and I've had nothing like the bad experiences others have had but it just always seems a bit liefeless, even when there's people in it. There are big signs up now above the bar advising bottled water only so I guess it's definitely not the place to go if you fancy a glass of tap water!

The food is average but reasonably cheap, pretty much as expected for pub food around the £5-6 mark.

I've found it not terrible, not great. If you were walking past and fancied a pint I wouldn't warn against it but wouldn't encourage anyone to make any kind of effort to come here. In a word - unremarkable.

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MrGravy - 1 Oct 2008 09:06

.......And then when you complain to the Brewery, the Landlady telephones the host of the party held at her bar. Not to apologise, but to tell you that she doesn't care what people think of her and the bar, as she owns it. Oh, how silly some people can be....

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chiswick_flo - 17 Aug 2008 23:27

Sweet Jesus. When on earth will FS&T get their act together with this place. I would be deeply embarrassed to put my name to this grotty, badly run bar. It is a small mercy that that I don't live near this place. It is such a pity. It is in a great location, an interesting building but also has the most unpleasant Management. The husband and wife team seem determined to earn the accolade of the rudest in London.

For a bit of fun, try asking for a glass of water. Th Ale is passable, just.

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chiswick_flo - 13 Aug 2008 23:45

I attended a private party here last night, the 9th August 08. This has to be without a doubt the vilest Fuller's pub I have ever set foot in. The Landlady is a truly odious woman. Here are a few comments that were made by various guests:
1: When we commented that the pint of Stella that had been purchased didn't smell right, she looked at us as if we were stupid, smelt the offending pint and said there was nothing wrong. I can only assume that her sense of smell has been affected by the smell of the bar!

2: Considering this is a Fuller's bar, we had hoped to be able to buy a pint of Fuller's Ales in the upstairs bar. We were wrong, we had to go the downstairs bar for that.

3. The Pepsi was not good. How on earth can a bar get something like that wrong, is beyond me.

4. The idea of getting a warm welcome here seems alien to the entire staff.

5: At the stroke of 12, we were told to clear off in a most unsavoury way.

To summarize, this is a shocking example of a bar in a great location, but with the rudest and most unpleasant landlady in London. I suppose that may well be an accolade that she enjoys.....

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doolally - 10 Aug 2008 19:32

I too have had an experience in this pub regarding refusal to serve tap water. I had had two rounds of drinks outside in the baking sun and asked for a glass of water, but was refused. Only bottled water is on offer here...

I am not sure where the law stands on this, but I have never been denied tap water in any pub or bar. It's in any case irresponsible to deny tap water to a punter who has been sitting in the sun, and I will not be returning to this shoddy establishment.

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steve1982 - 15 Jul 2008 19:06

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