Mr Foley's Cask Ale House, Leedsback to pub details please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
Probably has the widest selection of continental beers in Leeds. Although I'm not normally an ale drinker, the vast selection of real ale has made me appreciate the taste more, thus I am now partial to 1 or 2 real ales on a night out, thanks to Mr Foley's. The layout and atmosphere of the pub is rather ordinary, and seating can be an issue at times. However, due to its wide variety, I will certainly visit each time I'm out in Leeds.
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This place can not compete with Pivo in York although the staff are talkative. The prices are a bit steep and the continental beer though vast is poor in quality.
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Tried to find the Okells pub (there when I was last in Leeds), soon realised York Brewery had taken over. This seems like a straight swap on the face of it, but I thouht something was missing. Having said all that, the commitment to real ale is absolutely first rate.
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The poster below me is spot on. What has happened to all the obscure Belgian beer? It is still a good pub the staff are all grumpy and never have a smile on there faces but apart from that its very good.
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This place was much better when it was O’Kells.
The beer is still as good but the food isn’t. The menu has gone all fancy (what happened to the huge chunky chip butties?). I was last in a few months ago and the only thing that I found appealing on the menu was burger & chips which wasn’t bad but could have been better.
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I have since had a chat with Dean Pugh the manager & owner of Mr Foley's, he has offered a complimentary meal and apologised for the actions of his staff. I just wanted to emphasis that a poor attitude to customers will drive customers away, I just hope that the relevant bar staff get a good telling of by Dean.
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Did an internship round the corner on Kings St and this became a regular haunt for a lunchtime beverage. Low-key, modern decor, good beers (including Amstel, my personal fave) and just a nice atmosphere.
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I was recommended by quite a few employees from my office where I work, so I took their advice and decided to take some members of my team,
I ordered a Chicken Burger and beer battered chips and a Tuna sandwich (for a friend and I) I ordered this at 13:55,at 14:20 the Tuna sandwich come and at 14:25 someone asked if we ordered Chicken Skewers, I replied no, I ordered a Chicken Burger. 10 minutes later I went to the bar and asked if my Chicken burger was coming? the gentleman did initially show concern when I told him how long I was waiting for my food, he had a discussion with the two other employees behind the bar and explained to me that he would sort this out.
I waited another 10 minutes and went to the bar at 14:35, I approached the barman that said he would sort it out, he just looked at me in confusion, (did he think I would not
ask where my food order would be?) anyway I explained that I was due back at the office and have no time to wait any longer, I honestly don't believe he was going to offer
me a refund as I just stood there until I asked for my money back, he gave me £3.75 back, I questioned this and explained that I purchased a Chicken Burger, he started to
get confrontational and said I ordered Chicken Skewers, ( Not great customer service, could have at least explained himself and what happened) I replied that I had not
however he was handing over the money when I commented that three orders on my table had also been incorrect, he retracted the refund and said that they are not at
fault. (Sorry, but what kind of answer is that?) I did say that this was really poor service, waiting for 45mins on my lunch break and getting attitude from the bar staff is not the
kind of experience I would expect from anywhere, never mind a place that serves food and drink and one that seems to have good reviews on several leeds websites.
The conversation ended when the barman said that I know where to go in the future. (Nice!) I agreed and left with my colleagues.
I have obviously found this experience so frustrating that I am writting this e-mail, to be treated like the way no customer should be treated, I am surprised you have not
recieved many complaints about the attitude and lack of customer service towards your staff.
Needless to say I will post this e-mail to everyone in my company as a negaive experience in Mr Foley's, I do not mean for this to come across as a threat however the staff that is paid wages too have infuriated both me and my colleagues who intended to have a nice enjoyable lunch in you pub.
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Hi Guys
My name is Dean Pugh and I'm the manager at Mr Foleys. I'd like to thank you for your positive comments and to let you know that I am setting up a weekly/bi-weekly newsletter from the pub which will let you know the guest beers coming this week and also of any special events such as live music etc. Anyone wishing to sign up can do so by emailing me at mrfoleyscaskalehouse@hotmail.co.uk
Thanks!
Dean
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The fact that it sells Westons Stowford Press cider makes it an automatic 10 out of 10 in the decent cider desert that is the North!
iyers - 24 Dec 2007 10:01 |
Until recently known as ‘The Baroque’ and owned by Okells Brewery. Now part of the York Brewery stable.
A split level, multi-roomed pub of considerable character, with décor to a high standard. The view towards the bar is particularly impressive.
Ten real ales on this visit, with several from the York Brewery, as you’d expect, but also three from Leeds Brewery. A pint of their seasonal brew ‘Ale Mary’ was faultless: Rich, warming and a perfect temperature.
There are also several high quality lagers on draught and a good stock of ‘world’ bottled beers.
The young(ish) male bar staff were friendly and efficient. However, there was an awful lot of ‘effin’ when talking amongst them selves, but still in earshot of the punters. Not the greatest advert for the place lads.
Overall though, I loved the place. Will definitely be back for a return visit.
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