The Black Horse, Climping

In a word, terrible. We were a party of 30 celebrating a christening. We took the time to collate everyone's orders before arrival so that we wouldn't have to wait (there were 12 children). The food took almost 2.5 hours to arrive! They sat us down and served starters, then made us wait ages for the mains. Our children were hungry and upset, this did not seem to bother them. They didn't apologise, or explain the situation at any time. They just left us to it. When we finally did complain, they suggested that it was our fault for being such a large group. In the end, we cancelled the dessert and left. They were not interested, or bothered at the fact that we were very disappointed. We were told that the manager had just quit, and that the owner was away at his daughter's birthday party in Leeds, and that there was no-one overseeing the pub. I have to say, that it did spoil an otherwise lovely family gathering. The staff were unhelpful, inexperienced and useless. Don't go there.

10 Feb 2008 20:34