The Grand Victorian Hotel, Worthing

Well,i have to say-since the new managers have arrived.things have gone down hill..accommadation was awfull-should be �10 pounds per night..and the food is available when managers say it is..i have complained to chapmans-who i believe to uncare for there customers..as the nightclub-has fights and very load music-which hotel guests do not want to hear at 2.a.m...in the morning...no refund was offered and no apoligy..beer was also kept very poorly-like the lines had not been done!..chapmans have a lot to contend with-if they want to live up to a grand hotel..im afraid the should be called dull-hotel...bring back the old managers-which did a great job..new managers were drinking on duty too-which i found very sad!

4 Jan 2011 22:37