The Crown, Egham

WHAT THE HELL IS GOING ON HERE!!!

firstly, can i apologise for the comments made by ben(banjo11). they were very poorly communicated and inapropriate. his heart is in the right place but his choice of words leaft alot to be besired. they are in no way the views of myself or our company. we value all our customers and edevour to provided excellent service at all times.

secondly, this is not supposed to be a forum for persueing personal vendettas or for posting falsely to make people/businesses look bad.

constructive critisism is greatly appreciated as it encourages us to improve. so please use this forum for it's intended use or feel free to contact me at the pub at any time.

many thanks
mat
manager @ the crown egham

16 Mar 2011 15:47

The Crown, Egham

first of all that was 4 years ago and if i knew about it it wouldn't really be very undercover would it! hmm. mat at the crown. p.s. this is my ONLY username!

15 May 2010 21:24

The Crown, Egham

I haven't been on here for ages and I completely agree with wandering star, a play ground is the only place for petty bitching such as this. If I were so incensed about the lack of loo roll or "bad" beer I wouldn't post an anonymous comment on a website, I would bring it the attention of the manager on duty so it can be rectified there and then. that's the way I think adults should deal with things.
I have no issues with the guys @ The Red or any other pub in Egham and would speak to them directly if I did.
If you prefer the Red Lion to the Crown there is nothing wrong with that, it's good to have a choice. But if you aren't happy with anything while you're @ The Crown please bring it to our attention immediately so we can do what we can within our power to rectify it so there will be no need for any "legitimate" complaints posted on this website.
Many thanks and I look forward to hearing from you in person.
Mat
manager of The Crown.

11 Dec 2009 15:42