The Rose And Crown, Stratford Upon Avon

It is with great regret that I have to say this was one of the worst pub experiences I've ever had. The decor was nice and comfy and the atmosphere was nice but the service was absolutely appalling. I was there with my family for food before catching a show. We waited over 45 minutes before inquiring where our food was. The bar staff told us there would be a 5 minute wait. 15 mis later we asked for a refund. The bar staff said "Well I'll have to ask them to stop cooking now" and went into the kitchen for another 5 mins before returning to give a refund with very little apology. We left hungry and unable to eat before the start of the show. I could understand it if it were a one off but other people at the bar had the same experience and demanded a refund. I would definitely NOT recommend this place for food to anyone.

22 Aug 2008 00:57