The Phoenix, Victoria

20/11/09 - engagement party in pub's private room attended by highly educated, well mannered 30 somethings. Evening marred by the gratuitous rudeness, throughout the evening, of the sole barman. Understand from persons who had attended previous similar functions that this barman has on other occasions behaved equally unacceptably. Obviously we will not be recommending friends to choose this pub for their celebrations while this offensive person continues to be employed in his present role. Perhaps he could be removed to a role where there is no contact with customers or simply be trained in basic good manners.

22 Nov 2009 14:42