Penny Black, Kidderminster

visited first time for quiet meal and drink. bar girl emma couldnt be bothered to ask whos next when waiting to be serves and when i mentioned it got lot of attitude back. asked to speak to the manager who listened to my complaint but said my version differed from emmas version. needless to say i left in disgust. the place also appears drab and unclean and from my experience is poorly managed with very poor staff! a very disappointing experience. have written to wetherspoon to complain and willawait there response with interest!

12 Jun 2012 09:14