The Load Of Hay, Uxbridge

Uunfortunately this pub has turned into quite the joke. The pub is lovely and the bar staff that they have had for the past 4 years I had been going in there were just lovely. The only problem with the establishment is the managers who have no customer service skills, and drive their staff to leave as the landlady is not a very pleasant lady, often seen by staff, her children and punters who are paying for a quiet pint and have to listen to her scream, swear and shout like a woman possessed, especially at her husband....you know who wears the pants there!! Its a shame as the majority of punters are a great laugh and nice and friendly, and pub its self is quite nice. With new managers I would definately have continued to drink there, but quite frankly I cant bare to look at the landladys usually miserable looking face thundering around the kitchen.

10 May 2007 16:02