The Hare and Hounds, Kings Heath

"pretentious" even! Sorry, mis-spelt it and chose the wrong word from the spell checker! terrible!

3 Dec 2011 09:41

The Hare and Hounds, Kings Heath

They SERIOUSLY don't know how to run their beer lines! I've had several different beers - mostly lagers on several different nights and each time I've tasted line cleaner residue in the pint! The first time this happened was late on a Saturday evening and both me and my girlfriend noticed it (pint and a half of stella) so I went to tell the bar staff and the response of the girl behind the bar was a complete joke - she basically decanted my pint into a new glass and tried to give it back to me telling me the beer is fine it was just the glass... even if this was the case - the beer in the glass is already contaminated! Eventually after challenging this response I got told "well it's last orders anyway, you can't come up complaining at this time"

Unbelievable - this place is so stuck up it's own arse - it's not a pub, it's a venue! They don't care about their customers as they're going to be busy regardless - customer isn't right here!

Whether there lines aren't being cleaned properly or their dishwasher can't rinse - either way or both, I know when a pint tastes of chemicals - by taste and by the fact my stomach aches within five minutes!

Somebody should go in there with Litmus paper and dip it in every pint and see what they say when presented with proof! Mind you, if you're unlucky and get some attitude ridden member of staff at the end of her shift, you've had it!

Shit "Venue" due to it's awful preconscious attitude and inability to run a bar properly!

3 Dec 2011 09:40