The Devonshire Arms, Kensington

Thought I would RETRY the Devonshire Arms for a drink and some food again after an awful experience a few years back, Food was cold, Staff badly dressed, dirty and service at the bar despite not being busy was very slow, HOWEVER happy to accept it might have just been a bad day for them. Very disappointed. Absolutely NOTHING has changed. Service was very poor. 3 staff serving (I think they were staff.....not too sure by the way they were dressed. Yet again filthy dirty, and looked decidedly unwashed!!)4 people the other side of the bar. I STILL had to wait over ten minutes. Once served I had to state that I had asked for a pints not a � of pint. Rather grudgingly the staff member refilled each pint. I then decided to order food. BIG mistake. I had some Calamari rings etc, 6 VERY small ones came which were utterly tasteless. I worked out they cost OVER 60pence each, mind you they did throw in some lettuce that looked at least 3 days old and was warm!! Quite obviously management does not care as they make so much on the beer. I am very sad to say that my friends and I will not be coming back to the pub. MANAGEMENT YOU NEED TO BE AWARE IT IS VERY EASY TO COMPLAIN TO THE OWNERS Mitchells and Butlers. I have done so!!!

4 Jul 2008 14:50