The Horniman at Hays, Southwark

The views from outside are brilliant, unfortunately I left them behind and entered the place. Friday evening so it was busy, but the staff slow and disinterested, didn't see one of them smile all night. Once the pub emptied a bit I thought it would be easier to get a drink, ah no! Several of the bar staff when missing and the 2 remaining refused to serve anyone who did not queue in the centre of the bar, therefore making it as long as before to get served, and to be honest the standard of the ale served was not worth the wait. Oh, and the cleaning agent they use, the pub smells of cheesy feet!
I will not be returning, it's basically a rip off tourist trap which gives London a bad name. What a great shame, ideal location terribly spoilt by uncaring staff and management.

8 Jan 2011 18:19