Pub, Chilworth

Zero out of ten. The management were extremely rude, snappy and didn't seem able to cope with a busy but far from packed dinner service. I found not one but two hairs in my dinner. The manager shrugged it off and said what could he do apart from get his chefs to shave the hair off their heads! ( the replacement meal was complimentary though). If the staff are nice & apologetic you can be forgiving, but we were made to feel like they were doing us a favour by serving us! (apart from the younger staff who were nice) Don't bother, much better pubs in area....we went there for the garden and kids play area, but found the playground scruffy and several dangerous hazards...a pile of broken glass behind a tree, loose paving stones, a pair of garden shears in childs reach, and a broken/loose handrail on the steps down to the kids play area. Not an environment you want your kids running around in. An accident waiting to happen.

25 May 2012 20:56