The White Hart Hotel, Martock

This is my local pub and I have previously had great meals there but on Saturday visiting with two friends we booked in week for 8pm, after asking many times "when will food be served" and getting "10 minutes" and excuses that they had a big group in (its a pub with a restaurant!) at 9.25pm the next table stood up and complained we have been waiting an hour whereas I piped up "we have been waiting hour and a half". To add further insults they then brought food to the table next to us prompting us to leave. No apology, some trite comment by the French owner of "so it goes" but one free round. Bitterly disappointed, why cant they tell you earlier on it will be no food. My visiting friends and I returned home to beans on toast. They lost customers, never again.

7 Jun 2010 14:56