The Load Of Hay, Uxbridge

Pub is slowly going downhill, as I've said before,the landlord is employing minimal staff, so they cannot be expected to do all the things required.. Subsequently sticky tables, spent pints left, stressed staff, which does not provide a good ambience when you come to spend your money.

Chef has left, and it seems most of the regulars... Grant seems impervious to any constructive criticism.. but there lies the rub... There is no rudder to this ship a great building with great history. Locals who have just given up , having supported this venue because they have genuinely loved the place.

Beer that has given you deli belly the morning after, food short of the mark, unclean toilets, unhappy staff.. what more can one say?

There are other pubs in the vicinity that are picking up on the loads trade, and will continue to do so until the management and landlord lift their heads out of the sand and really see what is going on and take the criticisms seriously and do something about it!! Without replying to this post saying I have lost the plot.... I am actually speaking the truth if you wish last poster to defend the indefensible?

20 Jul 2009 01:22

The Load Of Hay, Uxbridge

Its such a lovely pub as pubs ought to be, but lately am so disappointed with the sloppy service. Very young bar staff, which is fine, but it would help if they knew more about the drinks they serve. For example not knowing what the house wine is, slow service - God help us if the pub got really busy. Ther seems to be no rudder at the helm, that can up the ante when needs be, which is very frustrating for people waiting to be served.

No one clearing away spent pints, no one cleaning tables, one person behind the bar and sometimes no one!

The quiz night attendance is dwindling, not sure whether this is due to the economic climate, or the fact that it is so badly managed. Start time depends on when the chef has finished in the kitchen it is obvious he hates doing it. Don't blame him cos there is no one else. Its a complete mess, no checking on scores, no verification on who's won,, people who should have won not aware cos its all a shambles at the end, very frustrating. Get someone in who enjoys doing it -don't keep lumbering the chef.

My rating of this pub - could do better.

30 May 2009 00:17