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BITE user profile - esle

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The Master Thatcher, Taunton

I have just come back from a drink at my sisters local pub the Master Thatcher. Decided to share with my sister a bottle of house white which at the high price of nearly �11, I thought it would be at least of a drinkable standard...

It was in fact the worst bottle of wine I have ever tasted, I decided to take it back to the bar wondering if it was off. To be greated with an unhelpful barmaid who said house wine is always crap! i did question her customer service skills. Eventually a begrudging manager allowed us to change it to a different bottlle paying all the difference of �1.

Having travelled from Brighton I won't be coming back!!

20 Dec 2009 19:56

The Master Thatcher, Taunton

Eight of us visited the master thatcher on Tuesday 15th December 2009 for a christmas meal....

We were rushed to order our meal even though booked and were on time 7.30 p.m... but they were expecting a rush.......

Well no one else arrived, and we see why!

Once the food came it was absolutely dreadful.

We should have walked but decided to eat it anyway, didn't really want to make a fuss. It was very expensive.

I felt compelled to make a comment when they came to clear our plates... I said actually I have to say the food was very disappointing.....The manageress was very abrupt. I explained everyone complaints the fish sauce tasting odd, the steak very chewy, the fish was over cooked etc. etc. she walked off in a huff with no apology.........

I thought at the very least we might have a reduction, when the bill came but no nothing , honestly we were all so disappointed and felt totally ripped off. Our night was spoilt.............

Also the drink prices are are a joke. This is the most expensive pub in Taunton.

All in all: -

* Dreadfull prices...
* Appalling Service...
* And Disgusting Food...

Sorry Master Thatcher you need to up your game and lower your prices, otherwise you'll be going under..

20 Dec 2009 19:36

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