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BITE user profile - angrycustomer

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The Coach and Horses, Castle Bromwich

On Friday 14th May I was having a drink with colleagues from work. Music was playing and my friend and I got up to have a dance. Prior to this we had just bought ourselves a drink, two double vodkas. When we got back to the table our drinks had gone. Other friends told us that the barstaff had taken them. When I explained what had happened to the barstaff they told me to speak to the manager which I did. I was disgusted with the manageress's attitude. She was totally unprepared to listen and she didn't even apologise for what had happened. It was a genuine complaint. She told me that there was nothing she could do and we shouldn't have left our drinks. What are you supposed to do when there is a dance floor. I know we would not be allowed to take them with us. I was disgusted and when I told her that I would not drink there again she shrugged her shoulders, in other words she didn't care. I WILL NOT BE GOING THERE AGAIN

17 May 2010 08:46

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