The Dove, Bethnal Green

Went to this pub on the 14.01.12. Paid for a half and was short changed twice in the space of 30 seconds!! Owner not interested and did not take it seriously. This has never happened to me in 25 years of visiting London pubs - shocking contempt for patrons. As users have already mentioned this is an extremely busy and thriving pub - so the owner has no interest in taking seriously some serious issues here. Moral of this story always check your change - especially in this pub!!! Won't be going back here out of principle. E-mailed the owner, Paul, on the 14.01.12 for his comments. Failed to even have the decency to reply. Customer service, staff attitude already warning signs from other posts - so I'll leave it there. Shame as the pub is a nice one with a good selection of beers. Just the wrong crowd running it - have no idea about customer care - even Weatherspoons serve you quicker than in here.

25 Jan 2012 16:05