Paxtons Head, Knightsbridge

Truly awful service, to the point where we left. The barmaid forgot one drink and brought two of another, beers were well short of a pint, then managed to short change us as well. I could chalk it up to a one off if we'd been the only ones there with a problem, but another group walked out in disgust shortly before we did, letting the bar staff know as they did so. The landlord took the opportunity not to calm the situation down, but to harass them. Completely unprofessional, and best avoided unless you want to laugh at how poor customer service can be.

26 Nov 2011 12:43