The Double Locks, Exeter

Had a terrible experience in here at the weekend. Made to feel like a hindrance and a burden by the staff. Manager was rude to us and when this was politely pointed out to him he kicked us out and barred us. I don't like whinging, but this was completely uncalled for and smacks of a petty autocrat with no idea of what running a pub is all about.
Past experiences have not been much better - poor attitude from staff, ropey over-priced food (how hard is it to get pub grub right?), and downright hostility should you be unsatisfied in any way.
Such a shame, because in the right hands this could be one of the top pubs in Britain due to the location. Beers are ok, though nothing to write home about.

2 Apr 2012 18:47