The Dublin Packet, Chester

Great food but the (too young??)manager doesn't like serving food when there's football on the (superb) big screen T.Vs and that was on Saturday lunchtime AND it wasn't very busy. There must have been a lot of disappointed visitors but he didn't deem to care.Also couldn't wait to get the pop music back on after the match (England v Jamaica) had hardly finished. His customer relation management is apalling. Won't be going back there which is a pity as loved going in there on regular visits to Chester. The brewery should get a mature manager in there. Hope he is only a stand-in otherwise a good pub ruined

5 Jun 2006 16:38