The Sun In Splendour, Notting Hill

I went to this pub on Saturday lunchtime 15/05/2010, to meet friend and have a drink and something to eat.
The food took over an hour to arrive- our order had clearly been lost. When this was pointed out, the staff were very unhelpfuland disinterested. One of our party ordered Sea Bass, what arrived was clearly not Sea Bass, but an oily fish- possibly Herring. When this was pointed out to the staff, we received a very hostile response. The food that I had ordered was delivered twice, not as I har ordered- I just wanted a plain burger- firstly got one with bacon, and then one with cheese- I had to go to another pub in order to eat.
I have been using this pub for over 40 years, and have never had such a bad experience. The attitude is clearly that they have a captive audience of tourists, so the quality of service and food is irrelevant, because people will probably not visit again. What is going on in this pub will just confirm to visitors, the bad reputation that the UK has for food and service.
I would advise everyone to go to the Earl of Lonsdale, a much nicer pub in every way.

17 May 2010 09:02