The Surrey Oaks, Newdigate

I think "tradervis" and "on the brightside" should also read thier own reviews, a pub should be part of the community and it is about the customers and NOT about the owners who are only temporary custodians. This pub has had a very large and loyal customer base for many years and has been thriving when many pubs in Surrey have been closeing down. So the comments you say can damage a business are in fact trying to save it. We want the new owners to build on the success and not erode it. A big part of this sucess was built on offering good interesting beers, if we want boring brown bitters there are many other places but it is not just the beer. Most of the good staff have gone, service is poor if you can get served, fire on in June make the bar like a sauna, but it's trendy?

17 Jun 2014 09:20

The Surrey Oaks, Newdigate

Well is been a while since the new owners have been in charge and its not good. The beers available have really gone down I do not think the pub has had as many (cheap to buy) brown bitters in a month of Kens time as it did this weekend. On Friday one of the customers favourites was allegedly on I won’t mention the brewery as it is unfair on them but those of us who drunk it could not even work out what it was. Also I don't know what possesses them to do it but log fires on in June what are they doing trying to drive everyone out in the garden, also unnessary fires hardly environmentally friendly. I am unhappy to say I am looking for somewhere new.

16 Jun 2014 08:37

The Surrey Oaks, Newdigate

We all know that new owners will want to put their own mark on a pub, but things do not look promising for the future. The bar now looks like a very bad attempt at recreating a Laura Ashley window display it is horrible, come on this is a country pub. As for the new bar staff the woman who served me seem to have no idea and would certainly benefit from customer care and bar training. The big fairground swing that has been loved by children for years is tied off and we understand is being taken away what a loss for the kids.

6 May 2014 09:33