The Black Swan, Pease Pottage

Having enjoyed this pub previously, I got taken there for fathers day with a voucher for a free drink with every meal. Why not? Sounded good to me.
I have not been more disappointed in a meal out for over a year.
4 out of 5 meals we ordered had a problem - with temperature, flavour, the order, being overcooked, etc.
The service was sub-standard.
I consider myself a mild-mannered person who can give rational feedback in a quiet maner, but the manager and other staff seemed alomst smug and officious, not wanting to accept criticism.
I was in the wrong and walked out absolutely furious.
I will never go back again and advise you to avoid this place - there are far more courteous and lovely pubs in the area.
It's not worth having an evening which makes you have to come back and rant on a website!
To top it all, the voucher which says "a free drink with every main meal" only applies to one main meal.
How this can be "every" main meal I have no idea.
Rant over, deep breaths, relax.
There's plenty of nice pubs and nice managers in the area - just will never visit this place again!

19 Jun 2006 21:47