The Duke of Edinburgh, Brixton

Went to the Duke to watch football and have a few beers before a gig at the Brixton Academy. Was very disappointed and would not recommend or go back to. My specific complaint was the bar staff - they seemed friendly enough, but couldn't tend a bar, which you think would be important in a pub. Disorganised, obviously untrained (one gave a guy at the bar next to me a bottle of wine with the cork still in, then had to be shown how to uncork it!!), moved slowly even when serving a full bar, and worst of all, totally unaware of who should be served next. This lead to them using nonsense method of looking up only when finished serving one punter and saying "Whose next?" to a full bar 3 people deep.
Every time someone had to go get a round it was a lottery of anywhere between 15 and 30 minutes to get back.
The guy who seemed to be the duty manager (tattoo sleeves and lip piercing) didn't have a handle on the situation at all, and didn't seem to mind that people were getting totally frustrated at the long wait for service. Any good points about this pub for me were totally negated by this inability to serve their punters.

28 May 2009 09:03