BITE user comments - nicola121
Comments by nicola121
Bolton Bloke. Firstly, I want to apologise for the delay in replying to your post. I read your post on Thursday and wanted to speak to the members of staff involved before responding to your comments.
I would like to extend to you my sincere apologies on behalf of myself, my husband and my staff. It was not difficult to find out who was involved. They have been made aware too of your post and views, and were contrite in their response. I want to assure you that this is not the behaviour we accept or expect from our staff whether on or off duty. They have been made well aware of our disappointment and they have assured us that such an incident will not happen again. They have also asked for me to extend to yourself, and your 'missus' their sincere apology for any offence caused.
Both members of staff have also been told that a repeat of such an offence will result in their instant dismissal.
I do hope you both will visit us again. Indeed, please feel welcome to come and the drinks will be on me!
Nicola xx
24 Jun 2012 15:25
PissFlap - I assure you that neither myself (Nicola) or my husband (Jason) posted the comment to which you refer. We do not need to 'big up' what we are doing. Takings and public opinion speak for themselves. Yes, on busy nights, one of us will troll round the pub. We try to do this every 10-15 mins. And I'm glad that it has been noticed we do this. Maybe you should pay us a visit yourself, and give us a rating that you think we deserve. I'd also like to know if the admin for this site can confirm, either via an IP address or other means, that the post is unrelated to my account! ;o)
20 Mar 2012 16:02
So far ....... and so good!! 99.9% of people have been incredibly positive about our aims, goals and the standards!! The 0.1% ...... well ....... We are never going to please everyone!!! We have 5 new beers coming on this week, and fingers crossed they continue to fly out of the building! The locals have been warm and welcoming, and have to admit, the first week quickly but happily!
Yamato - You have been a true gentleman. I want to thank you for your excellent and valuable insight, you are a goldmine of information!! Consider yourself a valuable commodity!! ;o) xx
Bolton Bloke, I also want to thank you. I find your posts refreshing and honest. Unless we know the problems, we cannot rectify them. I am glad you feel we are on the right track, and your continued help is very much wanted and appreciated!
20 Mar 2012 14:29
We will age check everyone who needs it.
There are enough venues in Horwich for the younger end of the scale, we prefer to have a venue that caters to the more traditional type of pub goers! If we had wanted a nightclub then that is what we would have gone for!
We do have experience in the trade, and have a good reputation for the beer we sell and the policies we keep. And we stick to our rules - no exemptions!
Our entertainment package will be aimed at a more mainstream audience. Never will we host a karaoke night - perish the thought! Yes, there will be the occasional disco, but we aim to go for more live music, including folk nights, rock nights, solo artists, and 'jam' nights too!
26 Jan 2012 19:35
Boltonbloke - fully agree with your suggestions!!
It's going to be scrubbed top to bottom and some redecoration will be done.
No knobheads after hours .... Consider that DONE!!
Anyone caught with anything drug related will be asked to leave and banned for LIFE!! We will be having a strict NO DRUGS policy. No second chances.
Pissed up chavs ... will find themselves out the door!!!
Over 21? Can be hard ... but if we find that it is better to implement this then it will be done. We want the Bowling Green to be a community local! It is not our intention to turn it into a weekend piss pot joint!
Decent beers!! A man after my own heart! We will be doing Bank Top Mild but we will also be having regular guest ales that rotate on a regular basis. My hubby keeps a good cellar, and I drink real ale!! We are looking at local suppliers, and one or two national ones! Hoping to have some regulars from CAMRA on board too, so keep an eye out for what ales will be available!
26 Jan 2012 12:02
A little birdy has told me it will soon be re-opening .. under new management! ;o'
25 Jan 2012 13:25
The Bowling Green, Horwich
Yamato ... thank you so much for your kind comments!
Yes ... we won the Bolton CAMRA Pub of the Season - Autumn- Award. This was for the most improved pub in the Bolton District 2012. To say we are delighted is an understatement! We have been open 7 months and things just keep getting better and better!! Hopefully soon we shall also be receiving another award - The Cask Marque!! Will keep you updated on our progress!
We now have a live band on every weekend, and tunrout for these events has been astounding!
But ... none of this would be possible without the unfailing support of our customers .... so THANK YOU!!
22 Oct 2012 12:08