please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
Lively pub that was busy when we went in around 5pm (Christmas torchlight procession) and even busier when we left 6 hours later (karaoke). The beers from Bridgehouse Brewery were excellent - my favourite was Emily. And the food was pretty good too. Thoroughly enjoyed ourselves here.
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Well, things must have changed, warm friendly welcome. Was not eating but plenty of people were and food looked lovely. Had a pint of Courage was spot on and reasonably priced. No complaints.
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Its not an exageration to say that we have never experienced such appalling customer service from a pub or restaurant than we have at the Kings Arms in Haworth. We visited the Kings arms on the 16th Jan 2012 and asked for two large Yorkshire puddings with vegetables and gravy as we are vegetarian, we had to wait for this for over 30mins. After 30mins the lady behind the bar came to us and asked us if we were vegetarian and said they had no vegetarian options and no vegetarian gravy. She then said she would cancel the order. When we went to the bar to get a refund we were told that we would still have to pay for our order even though we wouldn't be able to eat the meal. �10 down the drain. No offer of a voucher for a future visit or an offer of something else from the menus just a defensive, arrogant and rude response from the chef who came out from the bar to tell us there was nothing we could do they had our money. I would not recommend this establishment to anyone and will be making a point of telling people to avoid this pub unless we receive a refund. An appalling experience given that this incident upset my mum quite a lot. I shall be writing to the owner to express our regret at having visited and hoping that in the name of good customer service they offer us a refund.
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Whilst staying in Haworth, my wife and I seemed to frequent this place a little too much. We went outside our hotel and heard some terrible singing. We asked a local, who told us there was karaoke here with "the worst singers in 'Awuth". This was enough of a draw to make us have a look and we went back each night we stayed there. Everybody was fairly friendly, the bar staff and bar manager (who doubled as the DJ) were welcoming and the drinks weren't overly pricey, especially considering how touristy Haworth is. A lot of fun is to be had if you don't take yourself too seriously.
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My family and I came to this pub last year in summer. We go to Haworth quite a bit for walks, shopping etc. At that time we really enjoyed our time here, the food was amazing and the staff friendly and helpful.
That was the reason we decided to go back there on Sunday 21st November during Haworth's Christmas Market. The Monday before this, my partner rang up the pub to book a table for five people, we knew it might be busy and wanted to make sure we got a table. My patner was told 'no problem' and that they would save a table for us at 4pm.
We ended up at the pub about 20 minutes early and my partner went to bar and asked if they had a table ready or did they want us to wait?
In return we got a blank look and 'What you booked? When?' The bar staff then had a good talk and shaking of heads with each other, turned to us and said promptly 'No one rang on Monday, you got the wrong pub.' We were all shocked by this as the phone number was indeed correct and we double checked it when we got home, it seems someone didn't bother to write down our booking and instead of being honest about it they tried to make it our fault.
By this point we were all a little put out but were told there we free tables round the back and we could sit there. But still, certainly not the friendly welcome they say they pride themselves on!
Knowing that the food was good here we let this small point slide and took our tables. After picking our food from the large menu, we decided that two of us would go for the cheap senior citizen option.
They had run out of the roast, which was understandable on a busy Sunday so the rest of us picked something else. As we ordered it became apparent that the roast was not the only thing they had run out of, many side dishes were running low, but that was fine.
When the food arrived they'd given some of us the wrong side dishes, chips instead of wedges, salad instead of veg etc but again we let it go. We were however most annoyed at the senior citizen meals! Two Moby Dicks had been ordered (very large fish and chips) and when it came it was HALF the size of the one on the menu! The menu made no mention that the potions for senior citizen's was smaller and we were very annoyed by this, if we'd known we wouldn't have bothered! The fish also tasted old and stale, the batter was good though.
Two of our party ordered the burger and chips and I have never in all my life tasted such a salt laden meal, I couldn't finish it and it actually left my tongue tingling!! The burger was stated as being good quality but all I saw was salt and overly processed meat!
After this a few decided to get puddings and choose the carmel and apple pancakes. I heard it being ordered at the bar and heard the bar staff ask 'cream, custard or ice cream' and clearly heard the reply 'Ice cream on both please.'
When it came it was covered in custard! We sent it back and were told 'Well you can have ice cream with it as well if you want' Ice cream with hot custard?????
We declined and asked for fresh which was grudgingly agreed to with a stormy look sent our way. We would have had a coffee with the pudding but they'd 'Just cleaned the machine, so no.'
The seving staff seemed to have little clue of what they were doing, taking away plates before others had finished eating and getting orders mixed up.
It's so sad that this place seems to have gone downhill from the last time we came and we'll not be returning.
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They do good food here but had to say we were disappointed when we were told we couldn't have tea or coffee as there was no milk- they'd run out!!!! This was midday. 3 people came in after us- tourists and wanted coffee too- to be told same thing.I felt embarassed for them.A pub that can't nip out and buy a few pints for their customers???!!!
Worse- the tourists wanted to use the ATM machine and it was bust.When they asked the girl when it would be fixed she just shrugged her shoulders.Clearly they didn't see it a necessary service to tourists - but it's the only cash machine in the village!!!
Good pub if they happen to have what you want-bad pub if they have run out of something,or it's not working.Shame.
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Great family run pub i,m proud to call my local. Run by a hard working family who made us feel welcome from day one, as did all the staff. Friendly atmosphere, superb food, good beers and a busy itinery of events. Dont miss a visit here if you are in the area and try a Belly Buster!!
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i love it, has to be one of the most frendliest pubs i have been to, i am currently taking part in the haworths got talent comp in the kings and as i didnt really know anybody there i now feel comfortable enough to go in all the time! very good atmosphere and the chef is also the manager for TONY TYROS who is goin on britains got talent GOOD LUCK TONY and MICHAEL
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popped in for a couple yesterday afternoon, beer ok but saw chef carrying bog seat through bar area. Does he double for the plumber?
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Beer good altough only Landlord available when we went. Food menu looks good, but from what we saw, looks very generic and 'microwavey'
Adequate
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Had Lunch here today with Business associate. The food was outstanding. From what ive heard it is the Owners Son who is the chef at this establishment. Got to be one of the best meals i have had in a long time. Been to some top restaraunts that couldnt live up to this standard. Well done to the chef and im sure he will have a bright career in front of him. The beer was good too and the friendly service was excelent.
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I Have been out of the area for the last 2 to 3 years, Working in and around the country, and recently moved back to Haworth, and the Kings Arms as always been one of my favourite pubs in the Village. I will admit and be fair the a couple of years ago the owners of which i know of, but dont know personally took on some other pubs in the area and left the Kings Arms in the Hands of a Manager and the pub went Slightly down hill but it is back on top form now!. It was nice last week to walk into the Kings Arms and be greeted with a huge smile and hello from the owners again. They do do Karaoke on A friday, they also have live music on a thirsday and a quiz on a Sunday evening so WHAT to all u that dnt like it, there is no reason to slate the business for earning a living and trying new avenues! (especially now the smoking ban is here) Now ive had a slight rant, i would like to say that the beer is on top form and they are obviously sticking to the Cask Marquee standards, and speaking with locals they say its the best pint in Haworth. And recently the kitchen was taken over by the owners Son Michael, who is serving up great meals with a high quality standard and taking pride in what he does, and i believe from reading a local magazine article he has been put foreward for an award! well from what ive seen and also tasted last friday! Good luck Michael the prize is already yours! A great Pub and well worth A visit!
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Called in friday afternoon its changed into one of those unfun pubs very rowdy later on
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expensive fun pub karijoky what more can i say
anonymous - 22 Apr 2007 02:59 |
On my last visit the staff were friendly but visibly embarrassed by a table full of very loud, very drunk locals. Nothing wrong with getting hammered, but this lot were a pain in the arse. A better landlord would have kicked them out. I can honestly say I've never had an enjoyable night here.
OK, this was a year ago, but it hasn't encouraged me to go back. There are better places nearby (but not The Sun or The Black Bull).
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a great pub and top meeting place. if you see frank rowell in there on thursdays, tell him he owes me a pint! stu.
stewy - 9 Sep 2004 14:03 |
