The Masons Arms, York

I had the same experience and left after being told I had to pay for water on a hot day this summer. I wrote an e-mail to the landlord expressing my dissatisfaction with this policy and he sent me a very rude reply saying that narrow minded people like me who expect something for nothing (I was about to buy dinner for two and a few drinks) don't understand that people run a business for profit. Zero for customer service and hospitality.

14 Nov 2006 15:08